Overview
Shanti Hospice, located in Chandler, Arizona, provides specialized care for individuals nearing the end of life. The organization focuses on developing customized care plans that encompass medical, nursing, social, and spiritual services, emphasizing compassion and respect for patients and their families. Shanti Hospice is both accredited and Medicare-certified, which underscores its commitment to quality care.
Services & Support
Shanti Hospice offers a range of services designed to support patients and their families during challenging times. This includes not only medical care but also social worker support to assist with emotional and practical needs. Families have noted the importance of having attentive staff available to address concerns and provide assistance when needed.
Care Approach & Staff
The care approach at Shanti Hospice is centered around compassion and respect. While some families have expressed dissatisfaction with the responsiveness and professionalism of the staff, others have highlighted positive experiences with specific team members, who have been described as attentive and dedicated. The organization aims to provide a supportive environment for both patients and their families during the end-of-life process.
Who They Serve
Shanti Hospice caters to individuals at the end of life, including parents and children, ensuring that their specific needs are met. The organization has worked with various assisted living facilities, providing care and support to residents and addressing their unique requirements.
Room for Improvement
Some reviews indicate that there may be areas for improvement in terms of response times and paperwork management. Families have reported frustrations with delays that affected the timely provision of hospice services. Additionally, concerns have been raised regarding medication management, particularly related to anxiety and agitation during the dying process.
What Families Say
Feedback from families is mixed, with some expressing gratitude for the care and attention their loved ones received, while others have voiced significant concerns about the professionalism and responsiveness of the staff. Positive comments often highlight the compassion shown by certain team members, whereas negative reviews emphasize experiences of unprofessionalism and delays in service.
Summary
Shanti Hospice strives to deliver compassionate end-of-life care in Chandler, Arizona. While many families appreciate the dedication of specific staff members and the overall mission of the organization, there are notable concerns regarding responsiveness and medication management that potential clients may want to consider. Families are encouraged to weigh both positive and negative feedback when making decisions about hospice care.
