Overview
Visiting Angels, located in Anchorage, Alaska, is part of a nationwide network dedicated to providing essential personal home care services. Their mission is to help seniors maintain their independence while receiving the support they need in the comfort of their own homes. The agency offers a range of services, including in-home care, dementia care, respite care, and companion care, all tailored to the unique needs of each client.
Services & Support
Visiting Angels provides a variety of home care services designed to support elderly clients and their families. These services encompass personal care, companionship, and specialized care for conditions such as dementia and Alzheimer’s. The caregivers at Visiting Angels are trained to offer compassionate support, ensuring that seniors can live safely and comfortably at home. Families have noted the agency’s flexibility in accommodating changing needs, which is crucial for multi-generational households.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, attentive, and professional. Families have expressed appreciation for the staff’s ability to build strong relationships with clients, enhancing their quality of life. The agency emphasizes a personalized approach, matching caregivers to clients based on individual needs and preferences. This tailored care model has received positive feedback from families who feel their loved ones are well cared for.
What Families Say
Families have shared numerous positive experiences with Visiting Angels. Many have highlighted the dedication of caregivers, noting their patience and kindness, especially when assisting clients with Alzheimer’s or other challenges. One family expressed gratitude for a caregiver’s ability to anticipate their needs, while another praised the agency’s responsiveness to scheduling changes and communication. Overall, families feel a sense of relief and gratitude for the support provided by Visiting Angels.
Room for Improvement
While many families have had positive experiences, there have been some concerns regarding the consistency of care and cleaning services. A few reviews mentioned lapses in the quality of cleaning and personal care, suggesting that some clients did not receive the level of service expected. Addressing these issues could enhance the overall experience for families relying on their services.
Summary
Visiting Angels in Anchorage, Alaska, offers a comprehensive range of personalized home care services designed to support seniors and their families. With a focus on compassionate care and strong caregiver-client relationships, the agency has garnered positive feedback from many families. However, addressing concerns regarding service consistency may further improve the care experience for all clients.
