Overview
Midnight Sun Home Care Inc, located in Anchorage, Alaska, is an Alaskan-owned and operated business dedicated to providing high-quality in-home care for seniors and vulnerable adults. The company emphasizes trust, compassion, and experience, ensuring that all caregivers meet high standards of attentiveness and professionalism.
Services & Support
Midnight Sun Home Care offers a range of services tailored to meet the needs of seniors, including companionship and assistance with daily activities. They also provide temporary care for individuals recovering from hospitalization or injuries. The caregivers are meticulously recruited, thoroughly screened, and receive ongoing training in essential caregiving subjects to ensure they deliver the best possible care.
Care Approach & Staff
The staff at Midnight Sun Home Care is described as compassionate and professional, with many families noting the genuine care their loved ones receive. Caregivers are not only attentive but also create a warm environment, often becoming like family to those they assist. The company prides itself on its person-centered approach, focusing on building strong relationships with clients and their families.
Who They Serve
Midnight Sun Home Care serves a variety of clients, including elderly individuals who wish to maintain their independence in their own homes. Families seeking care for their loved ones often express confidence in the company’s ability to provide compassionate and reliable support.
What Families Say
Families have highlighted the quality of care provided by Midnight Sun Home Care, with many expressing gratitude for the compassionate nature of the caregivers. One family noted that their caregiver was like family to their elderly parent, enhancing the quality of life during challenging times. However, some reviews indicated challenges with communication and organization from the office staff, particularly regarding scheduling and follow-ups.
Room for Improvement
While many families appreciate the quality of care, there are noted concerns about the responsiveness and organization of the office staff. Some clients experienced difficulties in reaching the office for scheduling and communication, which could be improved to enhance the overall experience.
Summary
Midnight Sun Home Care Inc is recognized for its dedicated and compassionate caregivers who provide essential support to seniors in Anchorage, Alaska. While families commend the quality of care, addressing communication and organizational issues within the office could further enhance their service. Overall, the company remains a trusted option for families seeking in-home care for their loved ones.
