Overview
McKinley Care Assisted Living, located in Anchorage, Alaska, is positioned in the historic McKinley Tower and offers 24-hour support for residents. The facility emphasizes creating a home-like environment for individuals requiring assisted living and memory care services.
Services & Support
McKinley Care provides a range of services including assistance with daily activities such as bathing, dressing, and medication management. Their programs are designed to meet individual care needs, with regular assessments to tailor support for each resident. The facility also offers dining services, ensuring that meals are provided for all residents.
Care Approach & Staff
While some residents and families have expressed gratitude for the caring approach of certain staff members, there are serious concerns regarding the professionalism and attentiveness of the overall staff. Reports of neglect, including failure to provide necessary medications and assistance, have been highlighted by families. This disparity in care quality has raised significant alarms among those who have experienced the facility firsthand.
Who They Serve
McKinley Care primarily serves seniors in need of assisted living and memory care, including those with specific medical needs. The facility aims to provide compassionate support to residents, allowing them to feel secure and at home.
Room for Improvement
Multiple reviews indicate that there are critical issues regarding staff behavior and care quality at McKinley Care. Concerns about neglect, lack of proper hygiene assistance, and inadequate response to residents’ needs have been mentioned. Families have voiced strong dissatisfaction with the overall environment and care provided, calling for significant changes.
Summary
McKinley Care Assisted Living presents itself as a supportive environment for seniors in Anchorage, Alaska. However, the experiences shared by families suggest that there are substantial challenges related to staff professionalism and patient care. Prospective residents and their families may want to thoroughly evaluate these factors when considering McKinley Care as a living option.
