Overview
Cornerstone Caregiving, located in Vestavia Hills, Alabama, is dedicated to providing compassionate in-home care for seniors. The organization prioritizes the comfort of clients, allowing them to remain in their homes while receiving the support they need. With a focus on individual care, Cornerstone Caregiving aims to meet the unique needs of each client.
Services & Support
Cornerstone Caregiving offers a range of services designed to support seniors at home. These include personal care to assist with daily activities, companionship to enhance emotional well-being, and transportation to help clients manage their errands. Additionally, they provide respite care for family caregivers, ensuring that they can take breaks when needed. The agency also specializes in 24-hour care for those with more intensive needs and offers services tailored to veterans through a fully funded VA program.
Care Approach & Staff
The staff at Cornerstone Caregiving is often described as professional, friendly, and responsive. Families have noted the efforts of the team to match caregivers with clients based on compatibility, which has contributed to positive experiences. Caregivers are reported to be attentive and dedicated, helping clients with various needs, including health and nutrition support, while ensuring their dignity is preserved.
Who They Serve
Cornerstone Caregiving primarily serves seniors, including those with specific health conditions such as Multiple Sclerosis. The agency is also committed to providing care for veterans, ensuring that they receive the support they deserve in their own homes.
What Families Say
Feedback from families highlights both positive and challenging experiences. Many families have praised the responsiveness and attentiveness of the staff, stating that caregivers are supportive and genuinely care about their loved ones. However, some reviews indicate concerns regarding communication and care protocols, particularly in critical situations, which have led to feelings of frustration among family members.
Room for Improvement
Some families have expressed dissatisfaction with the communication and response protocols during emergencies. There have been instances where families felt their concerns were not adequately addressed, leading to a lack of confidence in the care provided during critical moments.
Summary
Cornerstone Caregiving provides a range of in-home care services for seniors in Vestavia Hills, Alabama, with a focus on compassionate support and individualized care. While many families appreciate the professionalism and dedication of the staff, there are areas for improvement in communication, especially during emergencies. Overall, Cornerstone Caregiving aims to enhance the quality of life for seniors while allowing them to remain in the comfort of their homes.
