Overview
The Harbor at Hickory Hill, located in Prattville, Alabama, is a specialized senior living community that offers assisted living and memory care services. The facility is dedicated to providing a secure and attentive home-like environment for residents, particularly those with Alzheimer’s and other forms of dementia. With a mission rooted in honor, respect, faith, and integrity, The Harbor emphasizes meaningful connections and personalized care.
Services & Support
The Harbor at Hickory Hill provides a range of services designed to enhance the quality of life for its residents. The community features a carefully curated social calendar that includes both indoor and outdoor activities, ensuring that residents have opportunities for engagement and interaction. Additionally, the staff is committed to offering around-the-clock support, allowing families peace of mind knowing their loved ones are well cared for.
Care Approach & Staff
The care approach at The Harbor is centered around a philosophy of “Life, Love, Legacy,” which emphasizes the importance of meaningful connections and individual attention. Residents benefit from a dedicated staff that is noted for being friendly and attentive. Reviews highlight the staff’s willingness to go above and beyond to ensure residents feel loved and engaged in their daily lives.
Who They Serve
The Harbor primarily serves seniors who require assisted living and memory care. It is important to note that the facility does not provide care for residents displaying significant symptoms of dementia, as they will be referred to a hospital for further treatment. This policy has been a point of concern for some families, emphasizing the need for potential residents to meet specific health criteria.
Living Options & Amenities
The Harbor at Hickory Hill offers a welcoming and home-like atmosphere, with a focus on cleanliness and comfort. Residents have access to a variety of amenities, including well-prepared meals and seasonal activities. The facility’s design and environment aim to create a sense of belonging and community among residents.
What Families Say
Families express gratitude for the care their loved ones receive at The Harbor. Many reviews commend the staff for their compassion and dedication, noting that residents are treated with kindness and respect. Positive experiences are shared about the vibrant activities available, which help to enhance residents’ overall happiness and quality of life. However, there are concerns regarding the facility’s policies on residents with dementia, as some families have faced challenges when their loved ones exhibited symptoms requiring higher levels of care.
Room for Improvement
While many families appreciate the care provided at The Harbor, there are concerns regarding the facility’s limitations in handling residents with advanced dementia symptoms. This has led to some families feeling distressed about the transfer of their loved ones to hospitals, which may not align with their expectations for continuity of care.
Summary
The Harbor at Hickory Hill in Prattville, Alabama, offers a supportive and engaging environment for seniors in need of assisted living and memory care. With a dedicated staff and a focus on meaningful connections, the facility strives to enhance the lives of its residents. However, families should be aware of the facility’s policies regarding residents with dementia, as this may impact their loved ones’ care experience.