Overview
Legacy Health and Rehabilitation of Pleasant Grove, LLC, located in Pleasant Grove, Alabama, offers a caring and home-like environment for individuals in need of rehabilitation and skilled nursing services. The facility is designed to provide quality care with a professional and dedicated staff, ensuring that each resident feels valued and supported during their stay.
Services & Support
The facility provides a range of services including skilled nursing, rehabilitation, and memory care. Residents have access to physical therapy and other therapeutic services aimed at enhancing their recovery and overall well-being. Additionally, the facility offers beautician services and laundry services to ensure residents feel comfortable and well-cared for.
Care Approach & Staff
The staff at Legacy Health and Rehabilitation strives to deliver personalized care tailored to the unique needs of each resident. Many reviews highlight the dedication of the nursing staff and therapists, with some residents expressing gratitude for the assistance they received during their recovery. However, there are also concerns regarding staff responsiveness and professionalism, particularly during evening shifts.
Dining & Activities
Residents can enjoy dining in a restaurant-style setting or in the comfort of their own rooms. While some residents have praised the food quality, others have reported dissatisfaction with meal options and temperature. The facility offers a variety of daily activities designed to keep residents engaged and active, contributing to a vibrant community atmosphere.
What Families Say
Feedback from families is mixed. Some relatives express appreciation for the attentive care and support their loved ones receive, noting the positive interactions between staff and residents. However, there are significant concerns regarding communication and care consistency, with reports of missed medications and inadequate shower assistance. Families have also noted challenges in reaching staff for updates and support.
Room for Improvement
Several reviews indicate a need for improvement in communication and staff accountability. Families have reported difficulties in contacting the facility and receiving timely responses. Additionally, concerns about the professionalism of some staff members and the quality of care during certain shifts have been highlighted, suggesting that staff training and oversight may require attention.
Summary
Legacy Health and Rehabilitation of Pleasant Grove, LLC provides a range of services aimed at supporting residents in their recovery and daily living. While the facility has received praise for its caring environment and dedicated staff, there are notable areas for improvement, particularly in communication and consistency of care. Families considering this facility may want to weigh both the positive experiences and the concerns raised by others.
