Overview
Parkwood Health Care, located in Phenix City, Alabama, aims to create an environment that feels just like home for its residents. The facility is designed with inviting common areas that foster social gatherings and recreational activities, providing a sense of community for those living there. Parkwood Health Care is federally and state-licensed, offering both private and semi-private rooms, and is certified for Medicare and Medicaid.
Services & Support
Parkwood Health Care provides a range of services to cater to the diverse needs of its residents. The facility offers skilled nursing care, physical, occupational, and speech rehabilitation services for both short-term and long-term needs. In addition to nursing staff, residents have access to physician services, registered dietitians, and social workers who are dedicated to supporting both the physical and emotional well-being of each individual.
Care Approach & Staff
The staff at Parkwood Health Care is described as professional and caring, with a commitment to the happiness and safety of residents. Families have noted that the nursing staff engages well with both patients and their loved ones, fostering a supportive environment. However, some reviews indicate concerns about management and staff responsiveness, particularly regarding admissions processes and communication.
Who They Serve
Parkwood Health Care serves a variety of residents, including those requiring skilled nursing care and rehabilitation services. The facility accommodates individuals with different needs, including those with long-term care requirements and those recovering from hospital stays.
Dining & Activities
Residents at Parkwood Health Care can enjoy a variety of activities and excursions designed to enhance their quality of life. The facility promotes social interaction through group activities, which can contribute to a fulfilling daily experience.
Room for Improvement
While many families express gratitude for the care received, there are notable concerns regarding the management of the facility and the admissions process. Some reviews highlight issues with communication and responsiveness from staff, particularly in the admissions department, which could impact families seeking to transfer loved ones.
Summary
Parkwood Health Care in Phenix City, Alabama, offers a supportive environment with a range of skilled nursing and rehabilitation services. While many residents and families appreciate the compassionate care provided, there are areas for improvement, particularly in management and communication. Families considering Parkwood Health Care should weigh both the positive experiences reported and the feedback regarding operational challenges.
