Overview
Arabella Health & Wellness of Phenix City, located in Phenix City, Alabama, is recognized as one of the premier rehabilitation centers in the country. The facility is dedicated to providing exceptional healthcare services in a warm and vibrant environment, focusing on skilled nursing, rehabilitation, and long-term clinical care. With a commitment to returning patients to their best level of activity and quality of life, Arabella offers a compassionate and holistic approach to care.
Services & Support
The center provides a variety of services, including physical therapy, occupational therapy, and speech therapy, all delivered by on-staff therapists. Families have noted the dedication of the care team, with many expressing appreciation for the teamwork and support provided during their loved ones’ rehabilitation journeys. The facility also offers skilled nursing services to ensure comprehensive care.
Care Approach & Staff
The staff at Arabella is often described as compassionate, attentive, and knowledgeable. Many reviews highlight the friendly demeanor of the team, which contributes to a positive atmosphere for residents. While most staff members are praised for their care and professionalism, there have been occasional mentions of slower response times for medication delivery, indicating room for improvement in this area.
Who They Serve
Arabella Health & Wellness serves a diverse population, including individuals recovering from surgeries, such as joint replacements and amputations, as well as those needing long-term care. Families have expressed confidence in the facility’s ability to provide a safe and nurturing environment for their loved ones.
Dining & Activities
Residents at Arabella enjoy a variety of meals, with many reviews praising the quality of the food. The facility emphasizes the importance of nutrition in the healing process, ensuring that residents receive balanced diets tailored to their needs. Additionally, the center fosters a vibrant community atmosphere, encouraging social interaction and engagement among residents.
What Families Say
Feedback from families has been overwhelmingly positive, with many expressing gratitude for the care their loved ones receive. Comments highlight the effectiveness of the therapy programs and the kindness of the staff. However, there are some concerns regarding transportation arrangements for medical appointments, suggesting that communication could be improved in this area.
Room for Improvement
While the overall care at Arabella Health & Wellness is well-regarded, some reviews indicate that there are instances of slow medication delivery and challenges with transportation coordination. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Arabella Health & Wellness of Phenix City offers a comprehensive approach to rehabilitation and skilled nursing care. With a focus on compassionate service and teamwork, the facility aims to support residents in achieving their health goals. While there are areas for improvement, the positive experiences shared by families highlight the dedication of the staff and the quality of care provided.
