Overview
Right at Home, located in Montgomery, Alabama, provides trusted in-home care for seniors and adults with disabilities. Their services include companionship, hygiene support, respite care, and physical assistance, all aimed at helping loved ones maintain independence at home. Right at Home emphasizes the importance of personalized care plans, which are developed in collaboration with families to ensure tailored support.
Services & Support
Right at Home offers a range of services designed to meet the unique needs of each client. Their caregivers provide companionship and assistance with daily activities, ensuring that clients receive the support they require. The agency operates 24/7, including during holidays and weekends, which allows families to access help whenever needed.
Care Approach & Staff
The caregivers at Right at Home are noted for their kindness and compassion. Many families have expressed satisfaction with the quality of care provided, highlighting the promptness and responsiveness of the office staff. Families have reported that caregivers go above and beyond to ensure that clients feel comfortable and well cared for. However, there have been some concerns regarding the professionalism of the initial contact staff, with one review mentioning a negative experience when calling for assistance.
Who They Serve
Right at Home caters primarily to seniors and adults with disabilities. Families have shared positive experiences regarding the care provided to their loved ones, including effective support for veterans. Clients have reported feeling valued and well cared for, which contributes to their overall quality of life.
What Families Say
Reviews for Right at Home reflect a mix of experiences. Many families commend the compassionate and attentive care provided by the staff, with one family stating that their loved one was treated like family. However, there are also concerns raised about the professionalism of some staff members, particularly in terms of communication when inquiries are made. Overall, families appreciate the quality of care but have noted areas that may need improvement.
Room for Improvement
Some reviews indicate that there are concerns regarding the professionalism of initial contact staff, with instances of unprofessional behavior reported. Additionally, there are serious allegations related to caregiver misconduct that have raised concerns among families about the safety and security of their loved ones.
Summary
Right at Home in Montgomery, Alabama, offers a variety of in-home care services aimed at supporting seniors and adults with disabilities. While many families express satisfaction with the compassionate care provided by caregivers, there are notable concerns regarding professionalism and communication from some staff. Families seeking in-home care may find a mix of positive experiences and areas for improvement with this provider.
