Overview
Gulf Coast Health and Rehabilitation, LLC, located in Mobile, Alabama, offers a caring alternative to traditional long-term care and rehabilitation facilities. The environment is designed to be welcoming, featuring beautifully decorated common areas and outdoor courtyards for relaxation. The facility is staffed by trained professionals committed to providing quality care and support to residents.
Services & Support
Gulf Coast Health and Rehabilitation provides a range of services, including rehabilitation, hospice care, and memory care. Residents can participate in daily activities that promote engagement and well-being. The facility also offers beautician services and laundry services to enhance the residents’ comfort and quality of life.
Care Approach & Staff
The care team at Gulf Coast is described as compassionate and dedicated, with many families noting the strong relationships formed between staff and residents. Physical therapy is a significant focus, and many reviews highlight the effectiveness of the therapy team in helping residents regain mobility. However, some experiences indicate inconsistencies in nursing care, with reports of staff being inattentive at times.
Who They Serve
The facility caters to a diverse population, including individuals requiring rehabilitation after surgery, those in need of hospice care, and residents with memory care needs. Families appreciate the supportive environment, which aims to treat each resident like a member of the family.
Living Options & Amenities
Residents at Gulf Coast Health and Rehabilitation can enjoy private and shared rooms, each equipped with cable television and complimentary Wi-Fi. The dining area is designed to provide a restaurant-style experience, allowing residents to dine in comfort. Various activities are available to keep residents engaged and active.
What Families Say
Feedback from families is mixed. Many express gratitude for the caring staff and the positive impact on their loved ones’ rehabilitation journeys. However, some reviews reflect serious concerns over nursing staff responsiveness and cleanliness, with specific incidents of neglect reported. While some families have had positive experiences, others have voiced strong dissatisfaction, emphasizing the need for improvement in certain areas.
Room for Improvement
Several reviews indicate that staff responsiveness can be inconsistent, particularly during night shifts. There are also concerns about the cleanliness and maintenance of the facility, with some family members noting that the living conditions could be improved. Enhancing communication within the staff and ensuring timely responses to residents’ needs are areas identified for improvement.
Summary
Gulf Coast Health and Rehabilitation, LLC provides a supportive environment for individuals requiring rehabilitation and long-term care. While many families appreciate the caring approach of the staff and the facility’s amenities, there are notable concerns regarding staff attentiveness and cleanliness that potential residents and their families should consider. The facility aims to foster a home-like atmosphere, but experiences can vary widely among residents.
