Overview
Crowne Health Care of Mobile, located in Mobile, Alabama, specializes in long-term care, rehabilitative services, and skilled nursing. The facility offers memory care specifically for individuals with Alzheimer’s and dementia. With a focus on providing a supportive environment, Crowne Health Care is committed to ensuring that residents receive personalized care tailored to their individual needs.
Services & Support
Crowne Health Care provides a range of services, including skilled nursing, rehabilitation, and memory care. The facility is equipped to handle both long-term and short-term care needs. Residents have access to physical therapy, occupational therapy, speech therapy, and IV therapy, with a team of registered nurses available around the clock. Additionally, the facility offers social worker support to assist families and residents with their needs.
Care Approach & Staff
The staff at Crowne Health Care is noted for their dedication to patient care. Many reviews highlight the caring and responsive nature of the nursing and support staff, who strive to create a comfortable and engaging environment for residents. However, there are concerns regarding administrative oversight and communication, particularly related to incidents of neglect and inadequate responses to resident injuries.
Who They Serve
Crowne Health Care serves individuals in need of skilled nursing and rehabilitation, as well as those requiring memory care. The facility accommodates residents with varying levels of mobility and health needs, including those recovering from surgery or managing chronic health conditions.
Living Options & Amenities
The facility boasts a comfortable, homelike atmosphere with 174 beds, encouraging social interaction through common areas and group activities. Residents can enjoy a variety of recreational options and a dining experience inspired by Southern cuisine, which fosters a sense of community and belonging.
What Families Say
Families have expressed mixed feelings about their experiences at Crowne Health Care. Positive comments often emphasize the caring nature of the staff and the supportive environment for residents. However, several reviews raise concerns about incidents of neglect and communication lapses, particularly regarding timely notifications of injuries. This has led to frustration among family members seeking assurance about their loved ones’ care.
Room for Improvement
There are notable concerns regarding administrative practices and communication at Crowne Health Care. Several families reported incidents of neglect and delayed responses from staff regarding serious injuries, which have caused emotional distress. Addressing these issues may enhance the overall care experience for residents and their families.
Summary
Crowne Health Care of Mobile offers a range of services for individuals requiring skilled nursing and rehabilitation, with a particular focus on memory care. While many families appreciate the dedication of the staff and the supportive environment, concerns about administrative oversight and communication warrant attention. Families considering this facility should weigh both positive experiences and areas for improvement as they make their decision.
