Overview
Right at Home, located in Mobile, Alabama, provides trusted in-home care for seniors and adults with disabilities. Their highly trained caregivers offer a range of services, including companionship, hygiene support, respite care, and physical assistance, all aimed at helping loved ones live independently at home. The agency emphasizes the creation of custom care plans tailored to individual needs, ensuring that each client receives personalized attention.
Services & Support
Right at Home offers a variety of services designed to meet the unique needs of their clients. These services include companionship, assistance with daily living activities, hygiene support, and respite care for family caregivers. Their commitment to providing care extends 24/7, including holidays, weekends, and overnight, allowing families to have peace of mind knowing that support is always available.
Care Approach & Staff
Families have expressed appreciation for the compassionate and professional approach of the staff at Right at Home. Reviewers noted the genuine care and respect shown by caregivers, which has contributed to a sense of trust and comfort. The agency emphasizes integrity and professionalism, with many clients feeling that their loved ones are treated like family. The staff is described as helpful, friendly, and knowledgeable, ensuring that clients receive the best possible care.
What Families Say
Overall, families have shared positive experiences with Right at Home. Many have highlighted the agency’s responsiveness and the quality of care provided. One family mentioned that they had struggled to find a reliable home health agency until they found Right at Home, praising the professionalism and urgency displayed during their initial assessment. Another reviewer expressed gratitude for the kind caregivers who supported their family member after a hospital stay. However, there have been concerns raised about billing practices, with one individual reporting issues related to overcharging and lack of communication regarding payments.
Room for Improvement
While many families have had positive experiences, there have been some concerns regarding billing practices. One reviewer noted issues with overcharging and difficulties in communication related to payments. This feedback suggests that potential clients may want to clarify billing procedures before engaging services.
Summary
Right at Home in Mobile, Alabama, offers a range of in-home care services for seniors and adults with disabilities. With a focus on personalized care and a dedicated staff, the agency has garnered positive reviews for its compassionate approach. While most families report satisfaction with the quality of care, some have raised concerns about billing practices, indicating that clarity in this area could enhance the overall experience.
