Overview
Mitchell-Hollingsworth Nursing & Rehabilitation Center, located in Florence, Alabama, is an award-winning skilled nursing and rehabilitation facility. The center aims to provide superior quality care in an environment that enhances the quality of life for its residents. It offers a range of services including long-term care, short-term rehabilitation, memory care, and respite services.
Services & Support
The facility provides comprehensive services designed to assist residents with daily tasks, personal care, feeding, and medication management. For those recovering from hospital stays, the center offers 24-hour assistance from certified specialists. Rehabilitation services include physical therapy, occupational therapy, and speech therapy, all tailored to help residents regain their independence.
Care Approach & Staff
The staff at Mitchell-Hollingsworth is described as knowledgeable and eager to assist residents. While some reviews highlight positive interactions with nurses and therapists, others indicate areas for improvement, particularly in communication and responsiveness to resident needs. There is a commitment to providing compassionate care, although experiences can vary significantly among residents.
Who They Serve
The center caters to a diverse population, including those in need of long-term care, short-term rehabilitation, and memory care. It aims to meet the needs of individuals recovering from illness or surgery, as well as those requiring ongoing support for chronic conditions.
Living Options & Amenities
Mitchell-Hollingsworth offers a homelike environment designed to enhance the comfort and well-being of its residents. While some reviews mention that the facility is dated and could benefit from improvements, others praise the cleanliness of specific areas, particularly the rehabilitation section.
Dining & Activities
The dining experience at the facility has received mixed reviews. Some residents have reported that meals were satisfactory, noting that they were better than those in some hospitals. However, there are also concerns regarding dietary management, particularly for residents with specific health needs, such as diabetes.
What Families Say
Feedback from families varies widely. While some express satisfaction with the care provided by nursing staff and therapists, others have reported serious concerns regarding neglect and inadequate communication. Instances of residents being left in soiled clothing and difficulties in obtaining necessary care have been highlighted.
Room for Improvement
Concerns have been raised about communication issues, particularly with administrative staff. Some families have experienced frustration with the intake process and have noted a lack of responsiveness to urgent care needs. Additionally, there are reports of cleanliness issues and inadequate therapy sessions, which suggest that improvements are needed in these areas.
Summary
Mitchell-Hollingsworth Nursing & Rehabilitation Center offers a range of services aimed at supporting individuals in need of skilled nursing and rehabilitation. While many staff members are praised for their care and support, there are significant concerns raised by families regarding communication, cleanliness, and the adequacy of therapy services. Families considering this facility may want to visit and assess the environment and care practices firsthand.
