Overview
Compassus, located in Florence, Alabama, is dedicated to providing personalized hospice care tailored to the needs and priorities of individuals with life-limiting illnesses. The organization emphasizes compassionate support, ensuring that families can focus on their time together during challenging moments.
Services & Support
Compassus offers comprehensive hospice care, which includes practical, emotional, and spiritual support for patients and their families. The care team is available 24/7, with an office open Monday through Friday, providing responsive assistance to meet the unique needs of each family. Services include nursing care, social worker support, and home health options.
Care Approach & Staff
The staff at Compassus is noted for their compassion and dedication, often described as going above and beyond in their care. Families have expressed gratitude for the team’s ability to provide comfort and support during difficult times. The caregivers are recognized for their professionalism and genuine kindness, creating a family-like atmosphere for patients and their loved ones.
Who They Serve
Compassus serves individuals and families in Florence and the surrounding communities, including Colbert, Franklin, Lauderdale, and Lawrence counties. Their focus is on providing hospice care to those facing life-limiting illnesses, ensuring that patients receive the support they need during their final stages of life.
Levels of Care
The hospice care provided by Compassus encompasses a range of services designed to meet the specific needs of patients. This includes nursing care, assistance with daily activities, and emotional support, all aimed at enhancing the quality of life for patients and their families.
What Families Say
Families have shared overwhelmingly positive experiences with Compassus, highlighting the compassion and support provided by the staff. Many reviews emphasize how the caregivers became like family, offering not only medical support but also emotional and spiritual guidance. However, there have been mentions of challenges with some administrative aspects, indicating a need for improvement in communication and family engagement.
Room for Improvement
While many families commend the clinical staff for their care, some reviews suggest that the administrative side of the organization could improve in terms of responsiveness and communication with family members.
Summary
Compassus in Florence, Alabama, is committed to delivering compassionate hospice care that prioritizes the comfort and dignity of patients and their families. With a dedicated team available around the clock, they strive to provide a supportive environment during a difficult time, while also recognizing areas where they can enhance their service delivery for an even better family experience.
