Overview
Extendicare Health Center, located in Dothan, Alabama, is a skilled nursing and rehabilitation facility that aims to provide care and support for its residents. The center features a range of accommodations, including 110 all-private rooms and 30 semi-private rooms, along with 24 private skilled nursing beds for rehabilitation patients.
Services & Support
The facility offers various services, including skilled nursing care, rehabilitation, and daily activities designed to engage residents. Activities such as games, crafts, and on-site church services are scheduled throughout the week, along with outings for shopping and dining. Additionally, there are two on-site beauty shops available five days a week for residents.
Care Approach & Staff
While some reviews highlight the caring nature of the nursing and CNA staff, there are concerns regarding the overall responsiveness and attentiveness of the staff. Reports indicate that call buttons for assistance can go unanswered for extended periods, and there are instances where residents require care but do not receive it unless family members intervene.
Who They Serve
Extendicare Health Center primarily serves seniors requiring long-term care and rehabilitation. The facility is designed to support individuals with varying health needs, including those recovering from strokes and other medical conditions.
Living Options & Amenities
The center boasts multiple dining areas and gathering rooms, contributing to a community atmosphere. The interior is decorated with hand-painted murals that reflect Dothan’s history, which can inspire residents to share their memories.
Dining & Activities
While the facility offers a range of activities intended to engage residents, some reviews express dissatisfaction with the quality of meals provided. Concerns about food quality have been noted, indicating a decline since the facility changed ownership.
What Families Say
Family feedback on Extendicare Health Center is mixed. Some families express gratitude for the care their loved ones received, noting the compassion shown by staff members. However, others have voiced significant concerns regarding the quality of care and responsiveness of staff, suggesting that improvements are needed.
Room for Improvement
Several reviews indicate areas needing attention, particularly regarding staff responsiveness and the quality of meals. Families have reported instances of inadequate care, such as delayed responses to call buttons and insufficient patient turning.
Summary
Extendicare Health Center in Dothan, Alabama, offers skilled nursing and rehabilitation services within a community-focused environment. While the facility has caring staff and a range of activities, feedback suggests that improvements in staff responsiveness and meal quality are necessary to enhance the overall experience for residents and their families.
