Overview
Oak Knoll Health and Rehabilitation, LLC, located in Birmingham, Alabama, offers a caring environment for those seeking rehabilitation and long-term care. The facility aims to provide a home-like atmosphere with a commitment to quality care and a professional staff dedicated to the well-being of each resident. The surroundings are described as beautifully decorated, creating a warm and welcoming environment for residents and their families.
Services & Support
Oak Knoll offers a range of services including rehabilitation and physical therapy. The facility emphasizes its commitment to providing personalized care tailored to the specific needs of each resident. The staff, which includes professionally trained nurses and certified nursing aides, aims to create a supportive environment that feels like home.
Care Approach & Staff
The care approach at Oak Knoll is centered around the idea of treating each resident as a member of the family. Staff members are trained to provide compassionate care, although there have been mixed reviews regarding their professionalism. Some residents have reported positive interactions with staff, while others have voiced concerns about rudeness and lack of responsiveness.
Who They Serve
Oak Knoll serves individuals in need of rehabilitation and long-term care, including those recovering from surgeries or managing chronic conditions. The facility aims to provide a supportive environment for both residents and their families.
Dining & Activities
Residents at Oak Knoll are encouraged to participate in daily activities designed to keep them engaged and active. However, some feedback indicates that the quality of dining services may not meet expectations, with reports of food being unappetizing at times.
What Families Say
Feedback from families and residents has been mixed. While some have praised the rehabilitation services and the friendly demeanor of certain staff members, others have raised serious concerns about the quality of care, responsiveness of staff, and overall environment. Comments highlight issues such as delays in assistance and unprofessional interactions.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and staff training to enhance the quality of care. Concerns have been raised about the treatment of residents and the need for a more respectful approach from some staff members.
Summary
Oak Knoll Health and Rehabilitation, LLC offers a range of services aimed at providing quality care in a supportive environment. While the facility has strengths in its rehabilitation programs and some dedicated staff, there are notable areas for improvement that families should consider when evaluating care options for their loved ones.
