Overview
Cherry Hill Healthcare Center, located in Birmingham, Alabama, offers a range of services including skilled nursing and rehabilitation. The facility aims to provide a continuum of care for its residents, with a focus on meeting individual needs through a team of registered nurses and therapists.
Services & Support
At Cherry Hill, residents have access to various services, including skilled nursing care, rehabilitation, and specialized cognitive care for those with dementia. The facility provides both short-term and long-term rehabilitation services, with a team dedicated to developing personalized care plans.
Care Approach & Staff
The staff at Cherry Hill includes registered and licensed nurses, occupational, physical, and speech therapists, along with support team members such as case management and dietary management. While some reviews commend the efforts of individual staff members, others highlight significant concerns regarding the overall care and responsiveness of the nursing staff.
Who They Serve
Cherry Hill serves a diverse population, including individuals requiring rehabilitation after surgery and those needing long-term care. The facility also accommodates residents with dementia through its secure cognitive care unit.
Levels of Care
The center provides various levels of care, including skilled nursing, rehabilitation, and specialized care for cognitive impairments. This allows for a tailored approach to meet the specific needs of each resident.
Living Options & Amenities
While the facility is described as clean and well-maintained by some, others have raised concerns about the adequacy of care and responsiveness from staff. The amenities include rehabilitation services and access to activities designed to engage residents.
Dining & Activities
Cherry Hill offers dining options and activities aimed at enhancing the quality of life for residents. However, experiences regarding the dining services and engagement opportunities have not been uniformly positive, with some reviews indicating dissatisfaction.
What Families Say
Feedback from families is mixed. Some express gratitude for the care provided, particularly during rehabilitation, while others report serious issues such as neglect and poor communication from staff. Concerns about the treatment of residents and the professionalism of the staff have been frequently mentioned.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and employee training to enhance the quality of care. Reports of neglect and inadequate response times from nursing staff suggest that the facility may be struggling with its operational effectiveness.
Summary
Cherry Hill Healthcare Center presents a complex picture, with a commitment to providing skilled nursing and rehabilitation services. While some families have had positive experiences, significant concerns regarding staff responsiveness and care quality have been raised. Families considering this facility should weigh both the positive and negative feedback to make an informed decision.
