Overview
Arlington Rehabilitation and Healthcare Center, located in Birmingham, Alabama, is a facility that provides rehabilitation and skilled nursing care. While some residents and their families have expressed positive experiences regarding the cleanliness and friendliness of the staff, there are numerous concerning reviews that highlight significant issues with care and management.
Services & Support
The center offers a range of services including rehabilitation, hospice care, and memory care. Residents can participate in various activities aimed at engagement and socialization, though the quality and frequency of these activities have been questioned by some families.
Care Approach & Staff
While some reviews commend the professionalism and attentiveness of certain staff members, many others report instances of neglect and unprofessional behavior. Complaints include inadequate personal care, such as failure to change clothes or provide necessary hygiene, and a lack of timely medical attention. Families have noted that management does not adequately address these concerns, leading to a sense of frustration and distrust.
Who They Serve
Arlington Rehabilitation and Healthcare Center serves a diverse range of residents, including those needing rehabilitation after surgery, individuals with dementia, and patients requiring hospice care. However, the experiences reported by families suggest that the quality of care varies significantly.
Levels of Care
The facility provides various levels of care, including skilled nursing and rehabilitation services. Reviews indicate that while some residents receive appropriate care, others have experienced neglect, particularly regarding personal hygiene and timely medical interventions.
Room for Improvement
Numerous reviews highlight serious concerns regarding the management and overall quality of care at Arlington Rehabilitation and Healthcare Center. Issues such as missing clothing, inadequate washing and hygiene practices, and poor communication from management have been consistently noted. Families recommend caution when considering this facility for loved ones.
Summary
In summary, Arlington Rehabilitation and Healthcare Center presents a mixed picture. While some families report positive interactions and clean facilities, a significant number of reviews raise serious concerns about neglect, unprofessional behavior from staff, and poor management response to issues. Families are encouraged to thoroughly assess this facility and consider frequent visits to ensure their loved ones receive the care they deserve.
