Overview
Visiting Angels, located in Birmingham, Alabama, is a trusted senior care provider that many families rely on for in-home care solutions. The agency focuses on helping seniors age in place comfortably and safely within their own homes, offering a range of personalized services tailored to individual needs.
Services & Support
Visiting Angels Birmingham offers a variety of services designed to support seniors, including 24-hour home care, respite care, and specialized Alzheimer’s and dementia care. Their caregivers are trained to provide compassionate assistance, ensuring that clients receive the help they need with daily activities, health and well-being, and maintaining their independence at home.
Care Approach & Staff
The staff at Visiting Angels is noted for their dedication and empathy. Many families have highlighted the kindness and professionalism of the caregivers, who go above and beyond in their roles. The agency emphasizes creating custom care plans that cater to the specific needs of each client, ensuring a personalized approach to care.
Who They Serve
Visiting Angels serves a diverse clientele, including seniors with various health needs, such as those requiring assistance due to Alzheimer’s or other forms of dementia. Families have expressed appreciation for the care provided to their loved ones, particularly in challenging situations.
Service Area
The agency operates in Birmingham and surrounding areas, including Trussville, Springville, Irondale, Moody, Leeds, and Center Point. This broad service area allows them to reach many families in need of senior care solutions.
What Families Say
Families have shared positive experiences with Visiting Angels, often praising the compassionate care their loved ones receive. Many reviews highlight the reliability and supportive nature of the caregivers, with specific mentions of how staff have helped clients through difficult times. However, there have been some concerns regarding the responsiveness of office staff, with a few reviewers noting that not all interactions have been positive.
Room for Improvement
While many families have had favorable experiences, some reviews indicate that the office staff’s demeanor could be improved. A few individuals mentioned encountering rudeness during phone interactions, suggesting that enhancing customer service in this area could benefit overall client satisfaction.
Summary
Overall, Visiting Angels in Birmingham, Alabama, is recognized for its compassionate and dedicated caregiving team. With a range of services tailored to meet the needs of seniors and a focus on personalized care plans, they strive to support families during challenging times. While there are areas for improvement regarding office interactions, the quality of care provided by the caregivers remains a strong point, making Visiting Angels a notable option for families seeking home health care.
