Overview
Oak Crest Health & Wellness, located in Bessemer, Alabama, is a 4-star skilled nursing and rehabilitation facility that has been serving the community for over 25 years. The center focuses on providing specialized therapy services alongside skilled nursing care, creating a supportive and warm environment for its residents.
Services & Support
Oak Crest offers a range of services, including skilled nursing, rehabilitation, and assisted living. The staff is noted for their attentiveness and willingness to go above and beyond to ensure residents receive the care they need. Many reviews highlight the effectiveness of the rehabilitation services, with residents expressing gratitude for the support they receive in their recovery journeys.
Care Approach & Staff
The care approach at Oak Crest is characterized by a commitment to compassionate and personalized attention. Residents often describe the staff as friendly and caring, creating a familial atmosphere. Several reviews commend the professionalism of the nursing staff and rehabilitation team, noting their dedication to fostering a supportive environment that encourages progress and wellness.
What Families Say
Families have expressed high satisfaction with the care their loved ones receive at Oak Crest. Many appreciate the kindness and patience of the staff, as well as the cleanliness and welcoming ambiance of the facility. One family member shared their relief at finding a place where they no longer worry about their loved one’s care, highlighting the positive impact of the staff’s dedication. However, there are some concerns regarding communication, with a few reviewers mentioning difficulties in reaching staff members when needed.
Room for Improvement
While many reviews are positive, there are mentions of concerns regarding management practices and staff communication. Some former staff members have raised issues about the work environment and treatment of employees, which could potentially affect overall care quality. Addressing these concerns may enhance the experience for both residents and staff.
Summary
Oak Crest Health & Wellness is a well-regarded facility in Bessemer, Alabama, known for its skilled nursing and rehabilitation services. The staff’s commitment to care and support has garnered praise from residents and their families. Although there are some areas for improvement, particularly in management and communication, the overall feedback reflects a positive experience for many who have chosen Oak Crest for their loved ones’ care.
