Overview
Harbor House of Louisville, located in Louisville, Kentucky, is a nonprofit life center dedicated to empowering individuals to realize their fullest potential. The organization focuses on breaking down barriers and creating opportunities for participants and their families. Harbor House aims to provide a nurturing environment where individuals can thrive through comprehensive day programming, enriching activities, and essential healthcare support.
Services & Support
Harbor House offers a variety of services, including adult day care, home health services, and unique programs designed for teens and adults seeking greater independence. Their programming includes on-the-job skill training through initiatives like the Mail Fulfillment Department, which helps participants earn a paycheck and gain valuable experience. The organization also emphasizes community involvement and offers volunteer opportunities for those looking to contribute.
Care Approach & Staff
The care approach at Harbor House is characterized by a commitment to love, hope, and empowerment. Staff members are described as compassionate and dedicated, working to provide a supportive environment for all participants. Many reviews highlight the staff’s willingness to go above and beyond to assist individuals, particularly during challenging times. However, some reviews express concerns regarding communication and staff responsiveness, noting instances where families felt their concerns were not adequately addressed.
Who They Serve
Harbor House serves a diverse population, including adults with disabilities, seniors, and children. The organization aims to create an inclusive environment where individuals of all abilities can engage in meaningful activities and social interactions.
Levels of Care
As an adult day care facility, Harbor House provides services tailored to the needs of its participants, focusing on promoting independence and community involvement. The facility is equipped to support individuals with various needs, though some reviews indicate challenges in managing behavioral issues effectively.
What Families Say
Families have shared mixed experiences regarding Harbor House. Positive feedback highlights the organization’s compassionate care and community involvement, with many noting the supportive environment for participants. However, some families have raised concerns about communication and management, particularly regarding incidents of bullying and inadequate responses to behavioral challenges.
Room for Improvement
There are areas where Harbor House could enhance its services, particularly in communication with families and responsiveness to concerns about participant behavior. Some families have expressed dissatisfaction with the handling of incidents involving bullying and the overall engagement of staff with clients.
Summary
Harbor House of Louisville is a community-focused nonprofit that offers a range of services aimed at empowering individuals with disabilities and supporting their families. While many families appreciate the compassionate care and opportunities for engagement, there are noted concerns regarding communication and the management of specific behavioral issues. Overall, Harbor House strives to create a nurturing environment where participants can thrive and achieve their fullest potential.
