Overview
Highpoint at Fort Mill, located in Fort Mill, South Carolina, is a retirement community designed for those seeking an independent lifestyle while having access to various care options. This facility emphasizes a wellness-based lifestyle, combining modern amenities with personal connections. Residents can enjoy a range of living options, including independent living, assisted living, and memory care, all within a supportive environment.
Services & Support
Highpoint at Fort Mill offers a variety of services tailored to meet the needs of its residents. These include assisted living and memory care, ensuring that individuals receive the appropriate level of support. The community is designed to promote independence while providing necessary care, allowing residents to thrive in their daily lives.
Care Approach & Staff
The care approach at Highpoint is characterized by teamwork among the nursing staff, caregivers, and therapy providers. Communication is noted as open and efficient, enabling personalized care for each resident. Families have expressed appreciation for the dedication and compassion shown by the staff, who strive to create a welcoming atmosphere. However, some reviews highlight concerns regarding the consistency of care, particularly in memory care.
Living Options & Amenities
Residents at Highpoint can choose from a variety of living arrangements, including cottages and apartments. The community is equipped with modern amenities such as chef-prepared dining, a rooftop bar and lounge, a resort-style pool, and a dog park. These features contribute to a vibrant lifestyle, promoting both social engagement and personal well-being.
Dining & Activities
Dining at Highpoint is a notable highlight, with all-day chef-prepared meals available to residents. The community also offers various activities designed to engage residents and foster a sense of community. Families have noted the importance of these activities in enhancing the overall resident experience.
What Families Say
Feedback from families is mixed. Many appreciate the beautiful facility and the caring staff, highlighting positive experiences with tours and the welcoming environment. However, some families have reported serious concerns regarding the quality of care, particularly in memory care, citing instances of neglect and insufficient support. These contrasting experiences suggest that while some residents thrive, others may face challenges.
Room for Improvement
There are notable concerns regarding the quality of care in certain areas, particularly in memory care. Some families have reported instances of neglect, including lack of supervision and failure to administer medications. These issues indicate a need for improved procedures and oversight to ensure all residents receive consistent and compassionate care.
Summary
Highpoint at Fort Mill provides a range of living options and amenities designed for independent seniors, with a focus on wellness and community engagement. While many families have praised the facility for its supportive staff and vibrant environment, there are significant concerns regarding care consistency, particularly in memory care. Families considering this community should weigh both the positive aspects and the reported challenges when making their decision.