Overview
Burcham Hills, located in East Lansing, Michigan, is a not-for-profit Life Plan Community that provides a comprehensive continuum of care, including independent living, assisted living, memory care, long-term skilled nursing, short-term rehabilitation, and outpatient therapy. The community is recognized for its vibrant lifestyle, beautiful campus, and a strong commitment to resident well-being.
Services & Support
Burcham Hills offers a variety of services tailored to meet the diverse needs of its residents. From independent living options that allow for a maintenance-free lifestyle to assisted living and skilled nursing care, the community strives to provide support that enhances the quality of life. Short-term rehabilitation and respite care are also available for those recovering from hospital stays or needing temporary assistance.
Care Approach & Staff
The staff at Burcham Hills is noted for their dedication and compassion, making efforts to create a warm and welcoming environment. Many reviews highlight the kindness and professionalism of the team, particularly in rehabilitation and therapy services. However, there have been concerns regarding staffing levels, with some reviews indicating that the facility can be short-staffed, impacting the overall care experience.
Who They Serve
Burcham Hills serves a diverse population, including seniors seeking independent living, those in need of assisted living support, and individuals requiring memory care or skilled nursing. Families have expressed appreciation for the supportive environment that fosters social engagement and community involvement.
Living Options & Amenities
The community features a beautiful campus with well-maintained gardens and grounds. Residents can enjoy a variety of activities and social opportunities, from fitness programs to educational series. Dining options are designed to cater to different tastes, and there is an emphasis on providing a vibrant lifestyle for all residents.
Dining & Activities
Dining at Burcham Hills is complemented by a range of life-enriching activities. Residents can participate in various events, including game nights, musical programs, and outings to cultural venues. Feedback indicates that many residents appreciate the quality of food and the opportunity to engage with others in a lively setting.
What Families Say
Families have shared positive experiences regarding the community’s atmosphere and the care provided. Many commend the staff for their genuine concern for residents’ well-being. However, there are also critical voices highlighting issues such as staffing shortages and incidents of care that fell below expectations.
Room for Improvement
While many reviews praise the community, there are recurring concerns about staffing levels and the impact on patient care. Some families reported serious incidents that raised questions about the quality of care, indicating a need for improvement in certain areas.
Summary
Burcham Hills offers a comprehensive range of senior care services within a beautiful and engaging environment. While the community is celebrated for its dedicated staff and vibrant lifestyle, attention to staffing levels and care consistency appears necessary to fully meet the needs of all residents. Overall, Burcham Hills remains a noteworthy option for families seeking a supportive community for their loved ones.
