Overview
Fountains Rehabilitation at Mill Cove, located in Jacksonville, Florida, is a skilled nursing and rehabilitation facility dedicated to providing quality care in a comfortable and home-like environment. The facility emphasizes a harmonious blend of independence, care, and community, aiming to celebrate each individual’s unique life journey.
Services & Support
Fountains Rehabilitation offers a wide range of services, including long-term care, short-term rehabilitation, hospice care, assisted living, memory care, and respite care. The facility is designed to support residents in various stages of life, ensuring they receive the appropriate level of care tailored to their needs.
Care Approach & Staff
The staff at Fountains Rehabilitation is described as friendly and attentive, with many reviewers noting the warm atmosphere and supportive culture. Residents often express appreciation for the quick responses from staff members, including nurses and certified nursing assistants (CNAs). However, some reviews highlight concerns regarding communication, particularly related to phone responsiveness and care updates.
Who They Serve
Fountains Rehabilitation caters to a diverse population, including seniors requiring skilled nursing care, rehabilitation services, and those seeking assisted living or memory care. The facility aims to provide a nurturing environment for all residents, including those with specific health challenges.
Living Options & Amenities
The facility features various living options, including independent living, assisted living, and memory care. Residents can enjoy a range of activities and amenities designed to promote social engagement and well-being. Reviewers mention the cleanliness of the facility and the overall pleasant atmosphere, contributing to a positive living experience.
Dining & Activities
Dining options at Fountains Rehabilitation include a universal menu available at any time, though some residents have noted that food choices can be inconsistent. The facility also offers a variety of activities, including entertainment and social events, helping to foster a sense of community among residents.
What Families Say
Feedback from families is mixed. While many appreciate the friendly atmosphere and the care their loved ones receive, some reviews express disappointment regarding specific aspects of the facility, such as room conditions and communication issues. Positive comments highlight the staff’s dedication and the overall supportive environment, while concerns about responsiveness and care quality have been noted.
Room for Improvement
Some reviews indicate areas for improvement, particularly concerning room conditions and the responsiveness of staff when families attempt to communicate. Specific complaints include cleanliness issues and delays in receiving updates on resident care. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Fountains Rehabilitation at Mill Cove provides a range of care services in a welcoming environment. With a focus on individual needs, the facility strives to maintain a supportive community for its residents. While many families report positive experiences, there are areas that could benefit from attention to improve overall satisfaction.
