Overview
Sunrise at North Hills, located in Raleigh, North Carolina, is a senior living community that offers a holistic approach to senior care. With a focus on individual wellness and well-being, Sunrise aims to provide personalized support and programming tailored to the specific needs of its residents. The facility is committed to ensuring a safe and engaging environment for seniors, including those requiring assisted living and memory care services.
Services & Support
Sunrise at North Hills provides a range of services, including assisted living, memory care, rehabilitation, and respite care. The community is designed to support residents with daily activities such as dressing, bathing, and medication management. Specialized care is available for individuals living with Alzheimer’s, dementia, or other forms of memory loss, ensuring that they receive the compassionate support they need.
Care Approach & Staff
The staff at Sunrise at North Hills is noted for their kindness and dedication to resident care. Families have expressed appreciation for the loving and attentive approach the staff takes, particularly in memory care settings. However, some reviews indicate concerns regarding management and communication, highlighting the importance of being proactive in checking on residents and maintaining open lines of communication with staff.
Who They Serve
Sunrise at North Hills serves seniors who require various levels of care, including those with memory impairments. The community is designed to accommodate residents in need of both short-term and long-term care, ensuring a supportive environment for individuals at different stages of aging.
Living Options & Amenities
The community offers a variety of living options, including studio and one- to two-bedroom apartments. Residents can enjoy well-appointed common areas and a beautiful courtyard for outdoor activities. The facility is described as clean and inviting, providing a comfortable atmosphere for residents to socialize and engage in daily activities.
Dining & Activities
Residents at Sunrise at North Hills have access to nutritious meals and a range of activities designed to promote engagement and social interaction. Families have noted that their loved ones enjoy the meals and various events organized by the staff, contributing to a vibrant community life.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care their loved ones receive, particularly in memory care settings. However, some families have raised concerns about management practices, communication issues, and the need for improved oversight of resident care. Positive comments highlight the dedication of individual staff members, while negative experiences often relate to administrative challenges and unexpected fees.
Room for Improvement
Some families have reported dissatisfaction with management and communication at Sunrise at North Hills. Issues such as unclear pricing and additional fees for care services have been highlighted. Additionally, concerns regarding staff responsiveness and oversight in resident care have been mentioned, suggesting a need for improvement in these areas to enhance overall resident experience.
Summary
Sunrise at North Hills offers a range of senior care services in a supportive environment. While many families appreciate the compassionate care provided by staff, there are notable concerns regarding management and communication that potential residents should consider. Overall, the community aims to create a nurturing atmosphere for seniors, although experiences may vary based on individual circumstances.
