Overview
The Oaks, located in Kansas City, Missouri, offers memory care and assisted living services. While some families have expressed satisfaction with the care provided, there are significant concerns regarding the facility’s conditions and staffing.
Services & Support
The Oaks provides memory care and assisted living, aiming to support residents with their daily needs. However, reviews indicate mixed experiences, with some families appreciating the care their loved ones receive, while others report serious issues with staff availability and facility conditions.
Care Approach & Staff
The care approach at The Oaks is characterized by kindness and respect, according to some family members. They highlight the dedication of the nursing staff and the activities director, who engages residents in various activities. However, there are concerns about staffing levels, particularly during evenings and nights, which may impact the quality of care provided.
Who They Serve
The Oaks serves individuals requiring memory care and assisted living. Families have described a range of experiences, from satisfaction with the care for their loved ones to distress over the facility’s management and environment.
Room for Improvement
Multiple reviews indicate significant issues with the facility’s cleanliness, safety, and staffing levels. Reports of unsanitary living conditions, lack of adequate staff, and concerns about resident safety have been highlighted by several families. Addressing these issues could enhance the overall quality of care and ensure a safer environment for residents.
Summary
The Oaks offers memory care and assisted living in Kansas City, Missouri. While some families commend the compassionate care provided by staff, there are notable concerns regarding the facility’s conditions and staff shortages. Potential residents and their families may want to consider these factors when evaluating care options.
