Overview
Cottages of University Place, located in University Place, Washington, is a specialized memory care community designed to provide personalized care in a cozy environment. The facility consists of three small cottages, each accommodating a maximum of 20 residents, ensuring that each individual receives the attention they deserve. The cottages are thoughtfully designed with secure courtyards that allow residents to enjoy outdoor spaces while maintaining safety.
Services & Support
The Cottages of University Place offers a comprehensive range of services tailored to meet the needs of residents living with dementia. This includes medication management, 24-hour awake staff for routine check-ins, and a focus on memory-enhancing activities. The community emphasizes understanding each resident’s history and preferences to create personalized care plans that provide comfort and support.
Care Approach & Staff
The staff at Cottages of University Place are noted for their compassion and dedication to the residents. Many families have expressed appreciation for the caring nature of the caregivers, highlighting the supportive environment fostered within the community. However, some reviews indicate concerns regarding staff training and management, suggesting that improvements could be beneficial for overall care quality.
Who They Serve
The Cottages of University Place primarily serves individuals with memory care needs, providing a safe and comfortable environment for those living with dementia. The intimate setting of the cottages is designed to help residents feel at home, which is particularly important for those experiencing memory-related challenges.
Living Options & Amenities
Each cottage features its own kitchen, dining room, and living area, allowing residents to enjoy a homelike atmosphere. Personalization of living spaces is encouraged, enabling residents to bring familiar furnishings and mementos that provide comfort. The secure outdoor courtyards also offer residents the opportunity to engage in safe outdoor activities.
Dining & Activities
Dining at Cottages of University Place includes meals designed to meet the nutritional needs of residents, with snacks provided throughout the day. Activities are focused on memory engagement and social interaction, fostering a sense of community among residents.
What Families Say
Families have shared a mix of experiences regarding Cottages of University Place. Many commend the staff for their kindness and the caring atmosphere, while others have raised concerns about staff training and management issues. Positive feedback highlights the facility’s cleanliness and the compassionate care provided, especially in times of transition for residents. However, there are calls for improvements in communication and care consistency from some families.
Room for Improvement
While many families appreciate the care provided, there are notable concerns regarding staff turnover and training. Some reviews indicate that the facility has experienced a decline in care quality, prompting families to seek alternative arrangements for their loved ones. Ensuring consistent staff training and management oversight may enhance the overall experience for residents and their families.
Summary
Cottages of University Place offers a specialized memory care environment that prioritizes compassion and individualized care. While many families have had positive experiences, concerns about staff training and management indicate room for improvement. Overall, the community provides a safe and supportive setting for individuals with memory care needs, making it a consideration for families seeking care for their loved ones.



