Overview
Concise Care Group, located in Los Angeles, California, provides a valuable resource for families navigating the complexities of senior care. They focus on one-on-one interactions to help clients and their families make informed decisions with confidence. Their approach aims to alleviate the stress associated with finding appropriate senior housing by offering a single point of contact rather than overwhelming clients with multiple solicitors.
Services & Support
Concise Care Group offers a range of services designed to assist families in finding suitable senior housing. Their offerings include assistance with the Assisted Living Waiver Program (ALWP), which helps Medi-Cal beneficiaries find licensed board and care as an alternative to nursing homes. They also provide intensive case management, ensuring a personalized approach to care coordination for seniors and adults. The team utilizes their extensive network of facilities to find the best fit for clients’ needs.
Care Approach & Staff
The staff at Concise Care Group is noted for their professionalism, knowledge, and supportive demeanor. Families have expressed gratitude for the expertise of team members who guide them through the often complex decision-making processes. The proactive approach of staff, including conducting in-person visits to potential facilities, has been highlighted as a significant advantage in easing the transition for families.
Who They Serve
Concise Care Group serves a diverse clientele, including seniors with varying needs such as memory care and skilled nursing. They have successfully assisted families in finding appropriate placements for loved ones, including those with Alzheimer’s disease and other health issues.
What Families Say
Feedback from families emphasizes the positive impact of Concise Care Group’s services. Many clients appreciate the personalized attention and the ability to simplify complex processes. One client noted how the guidance provided by staff helped them navigate difficult decisions, while another highlighted the trust built with their loved one during the transition to assisted living. However, some reviews mention challenges with communication, such as difficulty in reaching representatives and receiving timely responses.
Room for Improvement
While many families have expressed satisfaction with the support received, there are concerns regarding communication. Some clients reported difficulties in reaching staff and receiving timely follow-ups, indicating an area where the facility could enhance its service.
Summary
Concise Care Group stands out for its commitment to providing personalized support in the senior housing search process. With a focus on one-on-one interactions and a knowledgeable staff, they aim to empower families to make informed decisions. While there are some communication challenges noted in reviews, the overall consensus reflects a high level of appreciation for the expertise and dedication of the Concise Care Group team.
