Overview
Brookdale Durham, located in Durham, North Carolina, offers a supportive environment for assisted living and memory care. The community aims to enhance the lives of its residents by providing personalized care that fits naturally into their daily routines. With staff available around the clock, Brookdale Durham is committed to ensuring that residents feel connected and comfortable.
Services & Support
Brookdale Durham provides a range of services, including assisted living and memory care, designed to support residents at all stages of life. The community emphasizes wellness and aims to create a meaningful living experience for its residents. In addition to daily care, residents have access to personalized health management through the Brookdale HealthPlus program, which includes preventive care and chronic condition support.
Care Approach & Staff
Feedback about the staff at Brookdale Durham is mixed. While some families have highlighted the kindness and attentiveness of the staff, others have raised concerns about understaffing and the quality of care. Instances of residents being left unattended and issues with medication administration have been reported. However, there are also positive remarks about staff engagement and the welcoming atmosphere created during tours.
Who They Serve
Brookdale Durham serves seniors requiring assistance with daily activities as well as those needing specialized memory care. The community aims to cater to diverse backgrounds, offering services such as Shabbat for Jewish families, which highlights their commitment to inclusivity.
Living Options & Amenities
The community features thoughtfully designed common spaces, including a beautiful courtyard and peaceful fish tanks, which contribute to a welcoming environment. Residents can enjoy various activities, although some reviews indicate that engagement in activities may vary among residents.
What Families Say
Families have expressed a range of experiences at Brookdale Durham. Positive comments highlight the caring staff and the supportive environment, with some residents thriving and feeling at home. Conversely, other families have voiced concerns about cleanliness, staff attentiveness, and the overall quality of care, indicating that there is room for improvement in these areas.
Room for Improvement
Several reviews suggest that Brookdale Durham faces challenges with staffing levels and the consistency of care. Issues such as infrequent room cleaning, inadequate attention to residents, and staff being preoccupied with phones have been noted. Families hope for better management of these concerns to enhance the living experience for their loved ones.
Summary
Brookdale Durham provides a range of services for seniors, including assisted living and memory care, within a supportive community. While many families appreciate the caring environment and the staff’s dedication, there are notable concerns regarding staffing and the quality of care that need to be addressed. Families considering Brookdale Durham should weigh the positive aspects alongside the areas needing improvement to make an informed decision for their loved ones.
