Overview
Brookstone of Clemmons, located in Clemmons, North Carolina, provides a supportive and compassionate environment for residents requiring assisted living and memory care services. The facility emphasizes creating a close-knit community where residents feel valued and cared for, making the transition into assisted living a more comfortable experience.
Services & Support
Brookstone of Clemmons offers a comprehensive suite of services designed to meet the diverse needs of its residents. This includes 24-hour care assistance, transportation for outings or appointments, and a variety of social activities to encourage engagement and active living. The facility also provides dietitian-approved meals to promote health and well-being.
Care Approach & Staff
The staff at Brookstone of Clemmons is noted for their genuine concern and dedication to both residents and their families. Reviewers have highlighted the supportive nature of the staff, who are described as friendly and helpful. The facility maintains a small resident-to-staff ratio, which allows for personalized care and individual attention, fostering a family-like atmosphere.
Who They Serve
Brookstone of Clemmons serves individuals requiring assisted living and memory care. The facility is equipped to handle the unique challenges associated with memory care, ensuring that residents receive the specialized support they need during difficult times. Families have expressed appreciation for the facility’s ability to accommodate their loved ones’ needs.
Living Options & Amenities
Residents at Brookstone of Clemmons benefit from a clean and well-maintained environment. The facility features comfortable living spaces and common areas where residents can socialize and participate in activities. The layout allows for visibility and accessibility, ensuring that staff can monitor residents effectively.
Dining & Activities
Dining at Brookstone of Clemmons includes delicious, dietitian-approved meals that cater to the nutritional needs of the residents. The facility also offers a range of activities that encourage social interaction, helping residents to stay engaged and connected with one another.
What Families Say
Families have shared mixed experiences regarding Brookstone of Clemmons. Many appreciate the compassionate care and support provided by the staff, especially during challenging times. However, some reviewers have expressed concerns about parking and communication with administration. Overall, the facility has received commendations for its warm atmosphere and quality care.
Room for Improvement
Some feedback indicates areas for improvement, particularly regarding parking and administrative communication. A few families have noted experiences with staff that could be enhanced, suggesting a need for better training in customer service and communication.
Summary
Brookstone of Clemmons offers a supportive environment for individuals needing assisted living and memory care, with a focus on personalized care and community engagement. While many families have praised the facility for its compassionate staff and clean surroundings, there are noted areas for improvement, particularly in communication and parking. Overall, Brookstone of Clemmons strives to provide a caring atmosphere where residents can thrive.
