Overview
LindenGrove Waukesha, located in Waukesha, Wisconsin, is a senior care community that emphasizes compassion and dignity for its residents. Nestled in a residential neighborhood, the facility is conveniently situated near Waukesha Memorial Hospital and Waukesha North High School. The community offers a range of services tailored to meet the diverse needs of older adults, including short-term rehabilitation, assisted living, memory care, and hospice services.
Services & Support
LindenGrove Waukesha provides a comprehensive suite of services designed to support residents in their daily lives. For those in need of short-term rehabilitation, the facility offers private rooms and a therapy gym, along with round-the-clock nursing support. Residents can access on-site physical, occupational, and speech therapy services, ensuring personalized care throughout their recovery. In addition, the community provides assistance with daily living activities, medication management, and laundry and housekeeping services.
Care Approach & Staff
The care approach at LindenGrove Waukesha is centered around treating residents like family. While many reviews highlight the attentiveness of some staff members, concerns about staffing levels and management oversight have been noted. Some families reported experiences of neglect, particularly regarding timely assistance and basic care needs. However, there are also positive mentions of staff who demonstrate genuine care and dedication to the residents, contributing to a supportive environment.
Who They Serve
LindenGrove Waukesha serves older adults requiring various levels of care, including those in need of rehabilitation following surgery or illness, individuals needing assistance with daily activities, and residents requiring memory care. The facility’s programs are designed to accommodate the unique medical and personal needs of each resident.
Living Options & Amenities
Residents at LindenGrove Waukesha enjoy private living spaces, which many reviews describe as bright and well-maintained. The community is designed to create a home-like atmosphere, allowing residents to personalize their rooms with personal belongings. Common areas are also well-kept, providing inviting spaces for social interaction among residents.
Dining & Activities
The dining experience at LindenGrove Waukesha includes cafe-style meals tailored to meet dietary needs, which some families found beneficial. However, there were reports of inconsistent meal quality and timing. The community aims to provide engaging activities to promote socialization and well-being among residents, contributing to a vibrant living environment.
What Families Say
Feedback from families is mixed, with some praising the attentive care their loved ones received and the positive environment cultivated by dedicated staff. Conversely, several reviews express significant concerns regarding neglect and inadequate staffing, particularly during off-peak hours. Families have noted the importance of checking on residents regularly to ensure their well-being.
Room for Improvement
While some aspects of care at LindenGrove Waukesha are appreciated, multiple reviews indicate a pressing need for improved staffing levels and management oversight to address concerns of neglect and inadequate response times. Families have emphasized the importance of consistent care and attention to basic needs to enhance the quality of life for residents.
Summary
LindenGrove Waukesha offers a range of services for older adults in a supportive environment, but experiences vary widely among residents and their families. While some staff members are noted for their dedication and care, issues with staffing and management practices have raised concerns about the quality of care. Families considering this facility should weigh both the positive aspects and the reported challenges when making decisions for their loved ones.
