Overview
Harbor View Home, located in Brooklyn, New York, is an assisted living community that has been serving the senior population for over 50 years. The facility features newly renovated accommodations with beautiful water views, providing a comfortable environment for residents. Despite its attractive setting, the facility has received mixed feedback regarding the quality of care and management.
Services & Support
Harbor View Home offers various services aimed at supporting the needs of seniors, including assisted living and rehabilitation. Residents can participate in a range of activities designed to promote engagement and well-being. However, some families have expressed concerns about the adequacy of care and communication from staff, noting instances of negligence and lack of responsiveness to residents’ needs.
Care Approach & Staff
The staff at Harbor View Home has received both praise and criticism from families. While some caregivers have been recognized for their compassion and dedication, others have been described as unresponsive and lacking in professionalism. Numerous reviews highlight issues with communication, particularly regarding dietary restrictions and care management. Families have reported difficulties in getting timely responses to their inquiries, which has added to their concerns about the overall care provided.
Who They Serve
Harbor View Home serves seniors aged 65 and over, providing accommodations and care for those who may require assistance with daily living activities. The community aims to create a supportive environment where residents can thrive and feel at home.
Living Options & Amenities
The facility is designed to offer a comfortable living experience, with well-maintained rooms and communal spaces. Residents have access to various amenities, including dining options that cater to different dietary needs. However, some families have reported dissatisfaction with the quality of food served, indicating that it does not always meet the specific health requirements of residents.
What Families Say
Reviews from families of residents at Harbor View Home present a mixed picture. While some families express gratitude for the care provided and highlight the positive experiences of their loved ones, others raise serious concerns about the quality of care, instances of neglect, and unprofessional behavior from certain staff members. Positive feedback often centers around specific staff members who have made a significant impact on residents’ lives, fostering a sense of community and support.
Room for Improvement
Concerns have been raised regarding the management and responsiveness of staff at Harbor View Home. Families have reported issues with communication, care coordination, and the handling of dietary restrictions. There have also been allegations of neglect and unprofessional behavior that warrant attention for the well-being of residents.
Summary
Harbor View Home in Brooklyn, New York, presents a mixed experience for families considering assisted living for their loved ones. While the facility offers a pleasant environment and some dedicated staff, significant concerns about care quality and management practices have been noted. Families are encouraged to thoroughly research and consider these factors when evaluating Harbor View Home as a potential residence for seniors.
