Overview
The Auberge at Plano, located in Plano, Texas, is a memory care community that focuses on providing compassionate support for individuals living with Alzheimer’s and other forms of dementia. Part of the Frontier Senior Living network, The Auberge offers a variety of services, including assisted living and skilled nursing, within a vibrant and welcoming environment.
Services & Support
The Auberge at Plano provides a range of services designed to meet the needs of its residents. This includes 24/7 trained staff support, medication management, and specialized therapy programs. The community emphasizes a Montessori-inspired approach to memory care, promoting engagement through activities that encourage connection and growth. Families appreciate the staff’s dedication to understanding each resident’s unique needs and life stories, which helps in creating personalized care plans.
Care Approach & Staff
Staff members at The Auberge are noted for their kindness, professionalism, and attentiveness. Many reviews highlight the staff’s ability to create a warm and supportive environment, where residents feel valued and cared for. The community’s commitment to communication is also frequently mentioned, as families have found the staff to be accessible and responsive to their concerns.
Who They Serve
The Auberge at Plano primarily serves individuals diagnosed with Alzheimer’s and other forms of dementia. Families seeking memory care for their loved ones often turn to this community for its specialized services and nurturing atmosphere.
Living Options & Amenities
The community boasts a range of amenities designed to enhance the quality of life for its residents. These include restaurant-style dining, spacious living options, and various wellness classes and activities. The facility is described as beautiful and well-maintained, contributing to a positive living experience.
What Families Say
Families have expressed gratitude for the care their loved ones receive at The Auberge at Plano. Many reviews commend the community for its vibrant atmosphere and the staff’s dedication to ensuring residents feel at home. Positive feedback highlights the variety of activities available, which help keep residents engaged and happy. However, there are some concerns regarding communication and care quality during critical situations, which have been noted by a few families.
Room for Improvement
While many families report positive experiences, some reviews indicate issues with communication and responsiveness during critical care situations. These concerns suggest that there may be areas for improvement in ensuring timely attention to residents’ medical needs.
Summary
The Auberge at Plano is a memory care community that prioritizes the well-being and happiness of its residents. With a strong focus on personalized care, a vibrant community atmosphere, and dedicated staff, it aims to provide a safe and enriching environment for individuals living with memory impairments. While there are commendable aspects of the care provided, families have also noted opportunities for improvement in certain areas of communication and crisis management.
