Overview
MorningStar Assisted Living & Memory Care at Laurelhurst, located in Portland, Oregon, is dedicated to providing a supportive environment for seniors through a lifestyle of comfort, enjoyment, and wellness. The community features a five-story building with 81 assisted living suites and 34 suites specifically designed for residents with memory impairments.
Services & Support
MorningStar offers a range of services including assisted living, memory care, and hospice care. Residents benefit from personalized, round-the-clock compassionate care tailored to their individual needs. Families have noted the importance of communication regarding their loved ones’ care, highlighting that effective communication is essential for peace of mind.
Care Approach & Staff
The staff at MorningStar are described as kind, patient, and dedicated to creating a welcoming atmosphere for residents. However, some families have expressed concerns about staffing levels, particularly in the memory care unit, where there have been instances of inadequate supervision leading to neglect. This has raised questions about the retention of caregivers, with reports of high turnover potentially impacting the quality of care.
Who They Serve
MorningStar serves seniors requiring assisted living and memory care, including those with dementia. The community aims to create a nurturing environment where residents can feel at home and engaged in meaningful activities.
Living Options & Amenities
The facility provides a variety of living options, including studio, one-bedroom, and two-bedroom suites. Residents have access to vibrant social and activity spaces, which contribute to a sense of community and engagement. Families have praised the cleanliness and maintenance of the facility, noting its welcoming ambiance.
Dining & Activities
MorningStar emphasizes the importance of engaging activities that make residents feel valued. Families have reported that the staff goes above and beyond to create meaningful experiences for residents, fostering a sense of belonging and community.
What Families Say
Feedback from families highlights a mix of positive experiences and concerns. Many appreciate the care and compassion their loved ones receive, stating that the staff create a home-like environment. However, some families have raised issues regarding communication and responsiveness, particularly in critical situations involving their loved ones’ health.
Room for Improvement
While many families express gratitude for the care provided, there are notable concerns about communication and staffing levels. Instances of neglect due to poor communication have been reported, and families have suggested that improved staffing consistency could enhance the quality of care.
Summary
MorningStar Assisted Living & Memory Care at Laurelhurst offers a supportive and engaging environment for seniors in Portland, Oregon. While the community is praised for its caring staff and welcoming atmosphere, families have voiced concerns regarding communication and staffing, particularly in the memory care unit. Overall, the facility aims to provide a loving and compassionate experience for residents and their families.
