Overview
Red Oak Manor Assisted Living, located in Greenville, North Carolina, provides assisted living services to seniors. However, feedback from families highlights significant concerns regarding the quality of care and management practices at the facility.
Services & Support
Red Oak Manor offers assisted living services aimed at supporting the daily needs of its residents. However, reviews indicate that the level of support may not meet the expectations of families, with reports of inadequate attention to residents’ needs.
Care Approach & Staff
The care approach at Red Oak Manor has been criticized, particularly regarding staff responsiveness and attentiveness. Families have expressed dissatisfaction with the staff’s attitude, describing them as uncaring. There are also concerns about staff availability, with reports of calls going unanswered when families sought assistance.
Who They Serve
The facility serves seniors who require assistance with daily living activities. However, the experiences shared by families suggest that the care provided may not be consistent or satisfactory.
Room for Improvement
Multiple reviews point to issues with management, specifically criticizing the leadership and overall operational effectiveness. Concerns have been raised about the treatment of residents and the responsiveness of staff, indicating a need for significant improvements in these areas.
Summary
While Red Oak Manor Assisted Living aims to provide a supportive environment for seniors in Greenville, North Carolina, feedback from families suggests that there are considerable challenges related to staff care and management. Prospective residents and their families may want to consider these concerns when evaluating their options.
