Overview
Oakland Heights Senior Living, located in Oakland, California, offers a comprehensive range of care options for seniors, including Independent Living, Assisted Living, and Memory Care services. The community is designed to provide a comfortable, home-like environment with various living arrangements, including cottages, condos, and suites in multiple layouts. Residents benefit from a pet-friendly atmosphere and a location that is conveniently situated near local attractions and easy access to public transportation.
Services & Support
Oakland Heights Senior Living provides a full continuum of care, allowing residents to age in place as their needs change. The facility offers various services, such as skilled nursing, rehabilitation, and specialized memory care for residents with Alzheimer’s and dementia. Families appreciate the availability of ongoing daily assistance in Assisted Living, which enables residents to maintain their independence while receiving the support they require.
Care Approach & Staff
The care staff at Oakland Heights is noted for their compassion and dedication to residents. Many families have highlighted the warmth and attentiveness of the staff, particularly during transitions into the community. However, some reviews indicate challenges with staffing levels and communication, which may affect the quality of care provided. There are mixed experiences regarding staff responsiveness, with some residents receiving excellent care, while others reported issues with understaffing and management.
Who They Serve
Oakland Heights Senior Living caters to a diverse group of seniors, including those seeking independent living arrangements as well as individuals requiring more intensive support through assisted living or memory care services. The community aims to create an inclusive environment where residents can thrive and engage with one another.
Living Options & Amenities
The community features a variety of living options, including studio, one, two, three, and four-bedroom layouts, ensuring that residents can find a space that suits their needs. Amenities include well-appointed common areas for socializing, a library, and organized activities designed to foster community engagement. Some families have noted that while the environment is generally comfortable, some areas may require maintenance and updating.
Dining & Activities
Dining experiences at Oakland Heights have received mixed feedback, with some residents enjoying the meals while others expressed dissatisfaction with the food quality. The community offers a schedule of activities to keep residents engaged, although some reviews mention that the variety of activities could be improved.
Location & Access
Situated near downtown Oakland and the Robert W. Crown Memorial State Beach, Oakland Heights Senior Living provides residents with access to a range of local attractions, including the Oakland Zoo and Jack London Square. The community is conveniently located near the 880 freeway, making it easily accessible for families visiting their loved ones.
What Families Say
Feedback from families is varied; many appreciate the supportive environment and attentive care their loved ones receive, while others have raised concerns about cleanliness and staff responsiveness. Some families have had positive experiences with specific staff members, highlighting their dedication and helpfulness. However, there are also significant concerns regarding the overall condition of the facility and the adequacy of staffing.
Room for Improvement
Several reviews point to areas needing improvement, including room maintenance and the overall cleanliness of the facility. Issues such as outdated decor, incomplete repairs, and understaffing have been noted. Families also expressed concerns regarding the management’s responsiveness to these issues, indicating a need for better communication and support from the administration.
Summary
Oakland Heights Senior Living offers a range of care options in a welcoming environment, but experiences vary significantly among residents and their families. While many appreciate the compassionate staff and the community feel, others have highlighted concerns related to cleanliness, food quality, and staffing levels. Families considering this facility should weigh these factors carefully while exploring the available services and amenities.
