Overview
Arlington Place Health Campus, located in Indianapolis, Indiana, offers a variety of senior living services including assisted living, skilled nursing, and dialysis. The facility emphasizes personalized care, aiming to understand each resident’s needs to provide tailored services that enhance independence and social engagement.
Services & Support
Arlington Place provides comprehensive services designed to meet the diverse needs of seniors. These include assisted living, rehabilitation services, and on-site dialysis. The facility is staffed with licensed nurses available 24/7, ensuring that residents receive the support they need at any time. Rehabilitation services encompass physical, occupational, and speech therapy, catering to residents recovering from various health challenges.
Care Approach & Staff
The staff at Arlington Place is noted for their dedication and attentiveness. Many reviews highlight the compassionate nature of the team, which includes nurses, therapists, and administrative personnel. The admissions team is particularly recognized for their thoroughness and support during the intake process, helping families navigate the transition smoothly. However, there are also reports of unprofessional behavior from some staff members, indicating variability in the quality of care.
Living Options & Amenities
Residents at Arlington Place enjoy private suites or apartments, providing them with a sense of home. The facility is described as clean and well-maintained, with a welcoming atmosphere. Amenities include dining services that have received mixed reviews; while some residents praise the food quality, others have noted issues with meal delivery and temperature.
What Families Say
Overall, families express a mix of satisfaction and concern regarding Arlington Place. Many commend the attentive nursing staff and the quality of therapy services, describing their experiences as positive. However, there are significant concerns raised about specific instances of inadequate care, particularly related to staff responsiveness and professionalism. Families appreciate the clean environment and the support offered by the admissions team, but some have expressed frustration with the level of care provided in critical situations.
Room for Improvement
While many reviews are positive, there are notable criticisms regarding staff professionalism and the quality of care in urgent situations. Instances of unresponsiveness and inadequate attention to residents’ needs have been reported, suggesting that improvements are necessary to ensure consistent care quality.
Summary
Arlington Place Health Campus offers a range of senior care services in a clean and welcoming environment. While many families appreciate the compassionate care provided by the staff, there are concerns about the professionalism of some team members and the quality of care in critical situations. Families considering Arlington Place should weigh both the positive experiences and the areas identified for improvement.
