Overview
The Living Center of Concord, located in Concord, North Carolina, offers assisted living services aimed at providing a safe and nurturing environment for its residents. The facility is designed to assist with daily activities such as bathing, grooming, meal preparation, and dressing, promoting a community-style living experience. However, recent reviews have raised significant concerns regarding the quality of care and overall conditions within the facility.
Services & Support
The Living Center of Concord provides a range of services, including assisted living, memory care, hospice care, and various dining and activity options. The staff is available around the clock to support residents in their daily lives. However, feedback from families indicates that there may be challenges in service delivery, particularly regarding communication and responsiveness from management.
Care Approach & Staff
While some residents have expressed appreciation for the staff’s willingness to help, multiple reviews highlight issues with staff management and the overall work environment. Reports of overworked and underpaid staff suggest that the facility may struggle to provide the level of care expected, particularly for residents with high needs.
Who They Serve
The Living Center of Concord serves seniors requiring assistance with daily activities, including those with memory care needs. However, reviews indicate that the facility may not adequately meet the needs of residents with dementia, as there are complaints about residents being left unsupervised and not receiving proper care.
Levels of Care
The facility offers various levels of care, including assisted living and memory care. Despite this, there are serious concerns about the quality of care provided, with reports of unsafe conditions and inadequate supervision for vulnerable residents.
Living Options & Amenities
The Living Center aims to create a home-like atmosphere for its residents. However, reviews describe troubling conditions, including unsanitary living spaces, pest issues, and inadequate housekeeping. These factors may significantly impact the overall living experience for residents.
Dining & Activities
While some residents enjoy the dining options, including specific meals noted for their quality, there are also complaints about the overall quality of food and dining conditions. Activities are provided, but there are concerns about the engagement levels and safety of residents during these activities.
Room for Improvement
Numerous reviews indicate a pressing need for improvements in facility management, cleanliness, and staff training. Reports of unsanitary conditions, pest infestations, and inadequate staffing levels suggest that significant changes are necessary to ensure resident safety and well-being.
Summary
The Living Center of Concord presents itself as a supportive environment for seniors, but recent reviews highlight serious concerns regarding the quality of care, facility conditions, and management practices. Families considering this facility should weigh these factors carefully and seek additional information to ensure it meets their loved ones’ needs.
