Overview
Oaks at Pooler, located in Pooler, Georgia, is a senior living community that specializes in person-directed assisted living and memory care. This faith-based, family-operated facility emphasizes a resident-focused culture, encouraging an active and engaged lifestyle for its residents. The community is conveniently situated near hospitals, churches, shopping, and various senior services, making it accessible for families and residents alike.
Services & Support
Oaks at Pooler offers a range of services, including assisted living, memory care, and independent living. The community provides person-directed services that help residents maintain their independence while receiving the support they need with daily activities. The staff is dedicated to fostering a warm and welcoming atmosphere, with many residents and staff members interacting in a familial manner.
Care Approach & Staff
The caregiving approach at Oaks at Pooler focuses on building genuine connections between staff and residents. The team is described as caring, supportive, and attentive, ensuring that each resident’s unique needs are met. However, some reviews raise concerns about staffing levels, particularly regarding timely assistance and communication, indicating that while the staff is generally well-regarded, there are areas needing improvement.
Who They Serve
Oaks at Pooler serves seniors of all ages, providing care for those who require assistance with daily living activities as well as those in need of memory care. The community is designed to cater to individuals seeking a supportive environment that promotes social interaction and engagement.
Living Options & Amenities
Residents at Oaks at Pooler enjoy a variety of living options, including independent living and memory care units. The community features amenities that enhance the quality of life, such as a chapel, movie theater, and spaces for social activities. Many families appreciate the beautiful and clean environment, which contributes to a positive living experience.
Dining & Activities
The community offers a range of dining options and activities designed to keep residents engaged and active. Residents have opportunities to participate in various social events, outings, and wellness programs, which are integral to promoting a fulfilling lifestyle.
What Families Say
Families frequently express their appreciation for the caring staff and the welcoming environment at Oaks at Pooler. Many highlight the positive atmosphere, noting that residents are cheerful and engaged. However, some reviews mention challenges with communication and staffing levels, indicating that while the community excels in many areas, there is room for improvement in responsiveness and support.
Room for Improvement
Some families have voiced concerns regarding staffing shortages, which can lead to delays in assistance and communication challenges. There have been instances where residents required help but did not receive timely support. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Overall, Oaks at Pooler offers a supportive and engaging environment for seniors, with a focus on person-directed care. While the community is praised for its caring staff and inviting atmosphere, addressing staffing concerns will be essential to ensure that all residents receive the timely assistance they need. Families considering Oaks at Pooler can expect a community that values connection, dignity, and overall wellness.