Overview
Madison House Assisted Living Community, located in Kirkland, Washington, is a luxurious assisted living community that offers a maintenance-free lifestyle with a focus on comfort and social engagement. The facility provides a warm and welcoming atmosphere, enhanced by the presence of 24-hour licensed nursing staff. With its spacious apartments and a variety of activities, Madison House aims to create a supportive environment for seniors.
Services & Support
Madison House offers a range of services tailored to the needs of its residents, including assistance with activities of daily living and memory care. The staff is known for their kindness and dedication, ensuring that residents feel supported and cared for. Families have appreciated the straightforward billing process and the ability to negotiate service plans, which reflects the community’s commitment to accommodating individual needs.
Living Options & Amenities
Residents at Madison House enjoy spacious one-bedroom apartments that are larger than those found in many other facilities. The community features delightful walking trails, a movie theater, and various social spaces that encourage interaction among residents. The activities programming is well-received, with options that cater to diverse interests, including a popular Friday social hour with live music.
Dining & Activities
Dining at Madison House is highlighted by positive feedback regarding the food quality and variety. Residents can enjoy meals in a pleasant dining environment, and the community’s commitment to providing enjoyable activities fosters a vibrant atmosphere. Many residents have formed friendships, contributing to a sense of belonging and community.
What Families Say
Families have expressed gratitude for the compassionate care provided at Madison House. They appreciate the staff’s efforts to make the transition smooth for new residents and the ongoing support offered to families. However, some reviews raised concerns about billing discrepancies, with reports of unexpected increases in monthly fees after contracts were signed. Despite these issues, many families feel confident in the care their loved ones receive.
Room for Improvement
While Madison House is praised for its welcoming environment and dedicated staff, there have been concerns regarding billing practices, with reports of discrepancies between signed contracts and subsequent invoices. Additionally, some reviews suggest that staffing levels may not always meet the needs of all residents, particularly those requiring higher levels of care.
Summary
Madison House Assisted Living Community stands out for its warm atmosphere, spacious living options, and dedicated staff. The facility provides a range of services designed to support the well-being of its residents, fostering a sense of community and engagement. While there are areas for improvement, particularly regarding billing transparency and staffing levels, many families find comfort in the care provided at Madison House.