Overview
Woodland Grove Health and Rehab Center, located in Jacksonville, Florida, offers a range of services aimed at providing comfort and high-quality care to its residents. This facility is designed with easy access to amenities and medical centers, making it a choice for families seeking rehabilitation and assisted living options.
Services & Support
The center provides various services, including skilled nursing, physical therapy, occupational therapy, and respite care. Residents can also benefit from social activities such as games, arts and crafts, and movie nights, promoting engagement and interaction among them.
Care Approach & Staff
While many families have praised the compassionate and professional care provided by individual staff members, there have been notable concerns regarding management and communication within the facility. Some reviews highlight instances where families felt uninformed about their loved ones’ care and progress. However, certain staff members, particularly in therapy and nursing roles, have received commendations for their dedication and effectiveness.
Who They Serve
Woodland Grove caters to a diverse group of residents, including those needing short-term rehabilitation, long-term care, and memory care. The facility is equipped to support individuals with varying degrees of independence and care requirements.
Levels of Care
The facility offers multiple levels of care, including assisted living and skilled nursing services. This allows for tailored care plans that meet each resident’s specific needs, whether they require ongoing assistance or rehabilitation services.
Location & Access
Situated in Jacksonville, Florida, Woodland Grove Health and Rehab Center is conveniently located near various medical centers and hospitals, ensuring residents have access to necessary healthcare services.
What Families Say
Feedback from families has been mixed. Many appreciate the warmth and professionalism of specific staff members, while others express dissatisfaction with the overall management and communication regarding their loved ones’ care. Some families reported positive experiences with therapy services, highlighting the effectiveness of the rehabilitation team. However, several reviews noted serious concerns about staffing levels and responsiveness to patient needs, indicating a need for improvement in these areas.
Room for Improvement
There are recurring themes in reviews regarding management and communication, with some families feeling that their concerns were not adequately addressed. Additionally, issues related to staffing levels and the responsiveness of caregivers have been highlighted, suggesting that improvements could enhance the overall care experience for residents.
Summary
Woodland Grove Health and Rehab Center provides a range of services aimed at supporting residents through rehabilitation and assisted living. While the facility has received praise for its compassionate staff and engaging activities, there are significant concerns regarding management and communication that families should consider. Overall, the experiences vary widely, and prospective residents and their families may want to evaluate their specific needs and expectations when considering this facility.
