Overview
Windmill Manor, located in Coralville, Iowa, is a nonprofit retirement community that offers a full continuum of care, including skilled nursing and memory care services. The facility aims to provide a supportive environment for residents, focusing on rehabilitation and wellness through various programs.
Services & Support
Windmill Manor provides a range of services designed to cater to the diverse needs of its residents. These include skilled nursing, a Bounce Back Rehabilitation Program, outpatient therapy services, and specialized memory care programs. The facility emphasizes physical therapy and wellness, which are integral to their care approach.
Care Approach & Staff
Many reviews highlight the friendliness and dedication of the staff at Windmill Manor. Families have noted the caring attitude of the team, particularly in the therapy department, where staff members work collaboratively to help residents achieve their rehabilitation goals. However, some reviews express concerns regarding management and staffing levels, indicating that under-resourcing may affect the quality of care in certain situations.
Who They Serve
Windmill Manor serves a variety of residents, including those requiring skilled nursing care, rehabilitation after hospital stays, and individuals with memory care needs, such as those living with Alzheimer’s disease. The facility aims to create a welcoming environment for all residents and their families.
Living Options & Amenities
The facility features a clean and inviting environment, with various living options including both double and single rooms. Residents have access to communal spaces for socializing, as well as amenities like AJ’s Fitness Center. Activities are offered to engage residents, although some reviews suggest that the variety of activities may be limited.
Dining & Activities
Windmill Manor provides dining services that aim to meet the nutritional needs of residents. While many reviews commend the food quality, there are mixed opinions, with some noting recent changes in kitchen staff that may have affected meal quality. The facility also organizes activities to promote engagement, but some residents have reported a lack of variety in programming.
What Families Say
Family feedback about Windmill Manor is varied. Positive experiences often highlight the compassionate care provided by the staff and the effective therapy programs. However, there are significant concerns raised regarding management responsiveness and the adequacy of care in certain situations, with some families expressing dissatisfaction with communication and care standards.
Room for Improvement
Several reviews indicate areas for improvement, particularly concerning management communication and staffing levels. Instances of inadequate care, such as delayed responses to call buttons and issues with room cleanliness, have been reported. Families have suggested that better training and more staff could enhance the overall care experience.
Summary
Windmill Manor offers a comprehensive range of services aimed at meeting the needs of its residents in Coralville, Iowa. While many families appreciate the dedicated staff and rehabilitation programs, concerns about management practices and staffing levels highlight the need for ongoing improvements. Families considering Windmill Manor for their loved ones should weigh both the positive experiences and the reported challenges.
