Overview
White Oak Estates, located in Spartanburg, South Carolina, is a Continuing Care Retirement Center that provides a range of services including long-term nursing care, short-term rehabilitation, assisted living, and independent living. The facility is conveniently situated near Spartanburg Regional Medical Center and Mary Black Hospital, making it accessible for residents and their families.
Services & Support
White Oak Estates offers a variety of services tailored to meet the needs of its residents. These include skilled nursing care provided by Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants. The facility also features rehabilitation services such as general rehabilitation, cardiopulmonary rehabilitation, and outpatient therapy. Residents can benefit from an on-campus wellness center that offers various treatments, including massage and reflexology.
Care Approach & Staff
The care approach at White Oak Estates emphasizes compassion, understanding, and professionalism. An interdisciplinary team develops personalized care plans in coordination with physicians. Feedback from families indicates that many staff members, including the Director of Nursing and nursing aides, are dedicated to providing quality care. However, some reviews highlight inconsistencies in care, particularly regarding the responsiveness of nursing staff.
Who They Serve
White Oak Estates caters to a diverse population, including those needing short-term rehabilitation after surgery or illness, long-term care for chronic conditions, and independent living options for seniors who are still active. Families have noted the importance of being involved in their loved ones’ care, which can enhance the overall experience at the facility.
Levels of Care
The facility provides multiple levels of care, including skilled nursing, assisted living, and independent living. This allows residents to transition between services as their needs change, ensuring continuity of care.
Location & Access
White Oak Estates is conveniently located within a short drive from major medical centers, making it accessible for families visiting their loved ones. The facility is designed to be welcoming, with spacious living areas and a clean environment.
Dining & Activities
Residents at White Oak Estates can enjoy various dining options, with many families commenting on the quality of the food. Additionally, the facility offers activities designed to engage residents and promote social interaction, enhancing their overall quality of life.
What Families Say
Feedback from families is mixed. Many appreciate the kindness and dedication of certain staff members, particularly in nursing and rehabilitation. Positive experiences often highlight the supportive atmosphere and heartfelt care provided by the staff. Conversely, some families have expressed concerns about the responsiveness of the nursing staff and the overall organization of care, indicating that there are areas for improvement.
Room for Improvement
While many families have had positive experiences, some reviews indicate issues with staff responsiveness and the consistency of care. Concerns about communication and the handling of medical needs have been raised, suggesting that better coordination among staff could enhance the quality of care.
Summary
White Oak Estates offers a range of senior care services, including skilled nursing, rehabilitation, assisted living, and independent living. While many families commend the compassionate care provided by staff members, there are notable concerns regarding the consistency and responsiveness of nursing care. Overall, families seeking a supportive environment for their loved ones may find White Oak Estates to be a viable option, though they should remain engaged and proactive in their loved ones’ care.
