Overview
Westgate Gardens Care Center, located in Visalia, California, offers compassionate care with a focus on skilled nursing, short-term rehabilitation, and long-term care. The facility is designed to provide a welcoming, patient-centered environment where residents receive 24/7 support from a dedicated team of licensed nurses and therapists.
Services & Support
Westgate Gardens provides a range of services including skilled nursing care, rehabilitation, and social services. The staff collaborates with physicians to develop personalized care plans, ensuring that each resident receives tailored support to foster healing and independence. The facility features an expansive rehab gym aimed at promoting recovery for residents undergoing rehabilitation.
Care Approach & Staff
The team at Westgate Gardens is noted for their professionalism and genuine care. Many families have expressed appreciation for the compassionate approach of the staff, who treat residents with respect and kindness. Reviewers have highlighted the dedication of caregivers, including licensed nurses and certified nursing assistants (CNAs), who are attentive to the needs of residents and proactive in addressing concerns.
Who They Serve
Westgate Gardens caters to individuals in need of skilled nursing and rehabilitation services. Families have shared positive experiences about the care their loved ones have received, emphasizing the facility’s suitability for both short-term and long-term stays.
Levels of Care
The facility provides comprehensive skilled nursing services, aimed at ensuring comfort and support for residents. This includes both short-term rehabilitation for those recovering from illness or surgery, as well as long-term care for individuals needing ongoing assistance.
Living Options & Amenities
Westgate Gardens features comfortable private suites and inviting common areas, including relaxing courtyards where residents and families can spend time together. The facility is designed to create a homelike atmosphere, contributing to a positive experience for both residents and their visitors.
Dining & Activities
The facility offers a variety of dining options and activities to keep residents engaged. While many families appreciate the activities provided, some reviews suggest there is room for improvement in the variety and quality of meals served.
What Families Say
Families have shared overwhelmingly positive experiences regarding the care provided at Westgate Gardens. Many express gratitude for the staff’s dedication and the compassionate environment. However, there are also mentions of areas needing improvement, particularly regarding staff availability and meal quality.
Room for Improvement
While many families praise the care at Westgate Gardens, some reviews indicate a need for better supervision of staff and improved meal quality. Concerns were raised about the responsiveness of staff during critical moments, suggesting that enhanced training and accountability could benefit the overall care experience.
Summary
Overall, Westgate Gardens Care Center is recognized for its compassionate and professional care in a welcoming environment. With a strong emphasis on rehabilitation and skilled nursing, the facility strives to provide a nurturing experience for residents. Families appreciate the dedicated staff and the supportive community atmosphere, although some areas could benefit from additional attention.
