Overview
West Village Post-Acute, located in Greenville, South Carolina, offers a compassionate environment focused on skilled nursing and rehabilitation services. The facility is dedicated to providing 24/7 care with a patient-centered approach, ensuring that residents receive the attention they need around the clock.
Services & Support
West Village Post-Acute provides a range of services including skilled nursing, rehabilitation, specialized wound care, and respiratory support. The facility also features an expansive, state-of-the-art gym where licensed therapy professionals guide residents through their recovery processes.
Care Approach & Staff
The team at West Village Post-Acute is noted for being friendly, attentive, and dedicated to the well-being of residents. Many reviews highlight the staff’s willingness to engage with patients and their families, answering questions and providing support. However, there have been concerns about staff turnover and inconsistent care experiences.
Who They Serve
West Village Post-Acute serves individuals requiring skilled nursing care and rehabilitation, with a focus on those needing personalized support during their recovery. The facility aims to create a nurturing environment where residents can thrive and feel at home.
Living Options & Amenities
The facility features comfortable indoor and outdoor spaces designed for social interaction, including spacious courtyards and common areas. A spa-style salon is also available for residents, contributing to a welcoming atmosphere.
Dining & Activities
Residents at West Village Post-Acute can participate in various activities that foster a sense of community. The activities team is recognized for organizing events, such as seasonal parties and local engagements, which help keep residents active and involved.
What Families Say
Reviews reflect a mix of experiences at West Village Post-Acute. Many families express satisfaction with the care provided, noting the kindness and professionalism of the staff. Positive comments often mention the supportive environment and the efforts of the activities team. However, some reviews raise concerns about the facility’s maintenance and the quality of care, with specific incidents highlighting significant issues.
Room for Improvement
Some feedback indicates that there are areas needing attention, such as facility maintenance and consistency in staff responsiveness. A few reviews mention negative experiences regarding care quality and staff attitudes, suggesting that improvements could enhance the overall resident experience.
Summary
West Village Post-Acute in Greenville, South Carolina, aims to provide quality skilled nursing and rehabilitation services in a caring environment. While many families appreciate the dedication of the staff and the community-focused activities, there are also concerns that the facility’s management may need to address to ensure a consistently positive experience for all residents.
