Overview
Wahington Center Aging Service, located in Washington, District Of Columbia, is a facility that provides home health services. However, feedback from families indicates several concerns regarding the environment and quality of care.
Services & Support
The facility primarily offers home health services, but reviews suggest that the level of support may not meet the expectations of families. Concerns have been raised about understaffing, which can impact the quality of care and responsiveness to residents’ needs.
Care Approach & Staff
Feedback indicates that communication between staff, patients, and families is slow, which can lead to frustration for those seeking timely information about their loved ones. There are also concerns about the lack of diversity among the staff, which may affect the overall atmosphere of the facility. Some families have reported negative experiences with staff interactions, including rudeness when inquiring about visiting their relatives.
Living Options & Amenities
Reviews suggest that the physical environment of the facility could benefit from improvements, such as painting and replacing drapes, as it is described as dull and depressing. While some residents have noted that the food is acceptable, overall sentiments about the living conditions appear to be negative.
What Families Say
Families have expressed dissatisfaction with various aspects of Wahington Center Aging Service. Common themes include concerns about the facility’s cleanliness, staffing levels, and the quality of interactions with staff. One reviewer mentioned their relief that their loved one is now home, indicating that their experience at the facility was not positive.
Room for Improvement
There are several areas where Wahington Center Aging Service could enhance its offerings. Improving communication among staff and with families, increasing staffing levels, and addressing the physical condition of the facility are key areas that have been highlighted by reviewers.
