Overview
Vivo Healthcare Orange Park, located in Orange Park, Florida, focuses on providing top-notch medical care while ensuring the comfort and well-being of every patient during their stay. The facility offers a comprehensive range of clinical programs, care, and rehabilitative services tailored to meet the individual needs of each resident.
Services & Support
Vivo Healthcare Orange Park provides a variety of services including rehabilitation, physical therapy, and hospice care. The facility emphasizes a supportive environment where patients are treated like family. Staff members are dedicated to helping residents transition from hospital care back to self-care, with a focus on personalized support from social workers and nursing staff.
Care Approach & Staff
The staff at Vivo Healthcare Orange Park is noted for their professionalism and compassion. Many reviews highlight the positive interactions between staff and residents, with particular praise for the physical therapy team. However, there are mixed experiences regarding the responsiveness of some nursing staff, particularly during night shifts. While some residents felt embraced and supported, others reported issues with timely assistance and care.
Who They Serve
Vivo Healthcare Orange Park serves a diverse population, including individuals recovering from surgery, those in need of rehabilitation, and patients requiring hospice care. The facility accommodates various needs, although some reviews indicate that larger patients may face challenges due to limited resources.
Living Options & Amenities
The facility aims to provide a comfortable living environment, but reviews suggest that there are areas needing improvement, such as cleanliness and maintenance of equipment. Some residents have expressed concerns about the quality of bedding and the overall atmosphere of the facility.
Dining & Activities
While Vivo Healthcare Orange Park hosts various activities and celebrations, such as Cinco de Mayo and Mother’s Day, feedback on the dining experience has been mixed. Some residents have described the food as standard institutional fare, with calls for improvement in quality.
What Families Say
Family feedback is varied. Many express gratitude for the compassionate care provided by staff, especially during critical times. Positive experiences highlight the dedication of the nursing and therapy teams, while some families have raised concerns about the responsiveness of staff and the overall environment.
Room for Improvement
Several reviews indicate a need for improvement in staff responsiveness, particularly during night shifts. Issues such as delays in assistance and communication have been noted, suggesting that the facility may benefit from additional staffing and better training to ensure all residents receive timely care.
Summary
Vivo Healthcare Orange Park strives to deliver quality care and rehabilitation services in a family-oriented environment. While many residents and families appreciate the compassionate staff and the range of services offered, there are significant areas for improvement regarding responsiveness and facility maintenance. Families considering this facility should weigh the positive aspects alongside the noted challenges.
