Overview
The Springs of Pinnacle Mountain Health & Rehabilitation, located in Little Rock, Arkansas, aims to create a supportive environment for residents, focusing on their health and happiness. The facility offers various services, including nursing care, rehabilitation, and memory care, designed to cater to the unique needs of each resident.
Services & Support
The Springs provides a range of services, including skilled nursing, physical therapy, hospice care, and social worker support. Residents have access to transportation for appointments, which is particularly beneficial for those with mobility challenges. The facility emphasizes creating a welcoming atmosphere where residents can engage in various activities, from outings to social events.
Care Approach & Staff
The staff at The Springs is noted for their attentiveness and kindness. Many reviewers highlight the dedication of the nurses and caregivers, who strive to build personal connections with residents. The team is described as responsive, with caregivers working to ensure residents receive the necessary care and support. However, some reviews express concerns about staff workload, which may affect the level of attention provided to residents.
Who They Serve
The facility serves elderly individuals, including those requiring memory care and rehabilitation services. Families seeking a supportive environment for their loved ones may find The Springs a suitable option, particularly for those needing specialized care.
Living Options & Amenities
Residents can choose from private or shared rooms, with private accommodations offering a more personal space. The facility is designed to provide a comfortable living environment, though some reviews indicate inconsistencies in room cleanliness and maintenance.
Dining & Activities
Dining options include a variety of meals, with flexibility for residents who may not prefer the day’s offerings. Reviewers mention that while the food quality can vary, there are alternatives available, such as hamburgers or grilled cheese. The facility also organizes activities that encourage social interaction among residents.
What Families Say
Feedback from families is mixed. Many express satisfaction with the care their loved ones receive, appreciating the staff’s kindness and dedication. However, some families report serious concerns regarding cleanliness and responsiveness, indicating that experiences can vary significantly.
Room for Improvement
Several reviews point to issues with cleanliness and staff responsiveness, particularly regarding timely assistance and attention to residents’ needs. These concerns suggest that while many families have had positive experiences, there are areas where the facility could enhance its service quality.
Summary
The Springs of Pinnacle Mountain Health & Rehabilitation offers a range of services aimed at supporting elderly residents in a caring environment. While many families appreciate the attentive staff and variety of activities, concerns about cleanliness and staff workload indicate that prospective residents and their families should carefully consider their options.
