Overview
The Heights on Huebner, located in San Antonio, Texas, offers a supportive environment for seniors requiring various levels of care. This facility provides skilled nursing, rehabilitation therapies, memory care, long-term care, and respite care. The community emphasizes a personalized approach, focusing on the unique goals and preferences of each resident.
Services & Support
The Heights on Huebner provides a range of services tailored to meet the diverse needs of its residents. These include skilled nursing care, memory care, and rehabilitation services designed to assist individuals in their recovery and daily living. The facility also offers respite care for families needing temporary support. Engaging activities and comfortable amenities are integral to the care model, ensuring that residents enjoy a fulfilling lifestyle.
Care Approach & Staff
The staff at The Heights on Huebner is described as friendly, caring, and attentive, contributing to a welcoming atmosphere. Reviewers noted the professionalism of the staff, particularly the nurses and therapists, who are dedicated to the well-being of residents. While many families praised the quality of care, there were some concerns regarding communication about patient progress, highlighting the importance of effective family engagement in care plans.
Living Options & Amenities
Residents of The Heights on Huebner enjoy a clean and homely environment. The facility is well-organized, with comfortable living spaces and private showers in rooms. Many families appreciated the variety of activities available, including church services, which foster a sense of community among residents. The welcoming nature of the staff further enhances the overall experience.
What Families Say
Families have reported positive experiences with the facility, often highlighting the cleanliness and friendly atmosphere. Many reviewers expressed satisfaction with the care provided, noting that staff members are dedicated and responsive to residents’ needs. However, some families experienced communication challenges regarding updates on their loved ones’ progress, indicating a potential area for improvement.
Room for Improvement
While the overall feedback is largely positive, there were mentions of communication issues, particularly regarding updates on residents’ care. Some families felt that their attempts to reach staff for information were not adequately addressed, suggesting that enhancing communication strategies could benefit family engagement.
Summary
The Heights on Huebner stands out for its commitment to providing compassionate care in a clean and welcoming environment. With a range of services including skilled nursing and rehabilitation, the facility aims to support residents in achieving their individual goals. While most families express satisfaction with the care and support their loved ones receive, addressing communication concerns could further enhance the overall experience for residents and their families.
